The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second purchase I have had from The Garden Fragrance Co. Their site is easy to use and order from and the delivery sooner than expected. Altogether very happy with my purchase.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you find our site easy to order from and that you were happy with your goods and our delivery service. Hope you will order from us again in the near future. Thanks Lisa x

Posted 7 years ago

“Everything just as shown in catalogue, very pleased. Thank you. Happy Christmas!”

Helpful Report

Posted 7 years ago

Thanks for the lovely review Ivy, glad to hear that you was happy with your order. Happy Christmas to you too! Lisa x

Posted 7 years ago

“Delivered on time and in perfect condition. Thanks!”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. It's good to hear that you was happy with your order and our service. Hope you will shop from us again in the near future. Thanks Lisa x

Posted 7 years ago

“Good products but unfortunately damaged during delivery. Speedy response from the company who have agreed to replace. Excellent customer service.”

Helpful Report

Posted 7 years ago

Thanks for the review, glad we could be of assistance in rectifying the problem with your order. We aim to keep our customer's happy! Thanks Lisa x

Posted 7 years ago

“My goods were delivered promptly and I was very pleased 😌 with the quality”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. Glad to hear that you were pleased with everything and our delivery was speedy. Hope you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“Very easy to use site with outstanding delivery service.”

Helpful Report

Posted 7 years ago

Thanks for the lovely review. It's great to hear that you find our site easy to order from and our delivery outstanding! Lisa x

Posted 7 years ago

“Good product, swiftly delivered, no problems”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad all was well with your order and delivery. Please use us again in the near future. Thanks Lisa x

Posted 7 years ago

“Product exactly as shown and delivered quickly.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad all was well with your order and delivery. Come back again in the near future! Thanks Lisa x

Posted 7 years ago

“The products ordered were very satisfactory”

Helpful Report

Posted 7 years ago

Thanks for your review. Hope you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“All goods received excellent condition and very prompt”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you was happy with your order. Hope that you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“Wide choice of goods. Easy ordering. Very speedy delivery.”

Helpful Report

Posted 7 years ago

Thanks for the great review. We update our website with new products every 8 weeks, including our sale section where you can grab a bargain. Hope you will order from us again soon. Lisa x

Posted 7 years ago

“These are Christmas presents i love Woods of Windsor. Online was very easy to order and arrived very quickly. Thank you very much.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad to hear you found it easy to order online and that your goods arrived quickly. Hope you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“Lovely selection of stock to choose from, love the candles and the room sprays, much nicer fragrances than the usual that you can buy in the shops. Very fast delivery too, love dealing with this company. Great service!!.”

Helpful Report

Posted 7 years ago

Thanks for such a lovely, positive review. We love to hear our customer's feedback. We aim to provide top customer service, along with fast delivery and great prices. Hope you will order from us again soon! Thanks Lisa x

Posted 7 years ago

“All our items arrived in good time and were well packaged.”

Helpful Report

Posted 7 years ago

Thanks for the review. Great to hear that you was happy with your order. Hope you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“The company had the exact item I wanted and delivery was very fast. No complaints at all.”

Helpful Report

Posted 7 years ago

No complaints is what we like to hear! Glad all was well and your delivery was fast. Hope you will order from us again in the future. Thanks Lisa x

Posted 7 years ago

“Excellent service. Perfumed drawer liners very pleasantly scented. Good value.”

Helpful Report

Posted 7 years ago

Thanks for the positive review. Our drawer liners are very popular and they smell lovely. Hope you will order from us again in the future. Thanks Lisa x

Posted 7 years ago

“Lovely product Much cheaper than elsewhere Speedy delivery What's not to like?”

Helpful Report

Posted 7 years ago

This is what we like to hear! Thanks for a very positive review. Glad you was happy with your order and our service. We look forward to your next order. Thanks Lisa x

Posted 7 years ago

“Good choice of goods that will meet my friends expectations.”

Helpful Report

Posted 7 years ago

Thanks for the review. Glad that you managed to find what you were looking for. Hope that you will use us again in the near future. Thanks Lisa x

Posted 7 years ago

“This transaction was completed to my complete satisfaction. Thank you.”

Helpful Report

Posted 7 years ago

Thanks for the review John, glad all was well. Hope that you will order from us again in the near future. Thanks Lisa x

Posted 7 years ago

“"If one of the boxes wasn't damaged I would have given 5. I love the perfume, just what I wanted. Unfortunately the damaged box was a present, so I couldn't give it away. Good news, I'm going to get a replacement, very kind of the Garden Fragrance Company. Spoke to a lovely lady Lisa, excellent Customer Service. I have now given 5 stars.”

Helpful Report

Posted 7 years ago

Hi Glenda, I have emailed you directly about your order. We want all customers to be totally satisfied with their orders. If any item is damaged in transit then we would be happy to send you a replacement. If you wish for us to do this please contact us via email or call our customer service team on 0843 289 9534. Thanks Lisa x

Posted 7 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews