The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and wonderful products A*****”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Jean. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“One of the few placed that seem to stock the Inis product. Delivery is prompt, well packaged.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. Inis is one of our best selling ranges, we get lots of positive feedback on it. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Excellent products, beautifully presented. Nice fragrances. Would like to purchase ‘refills’ of fragrances I purchased. I will definitely purchase from this company again”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Anita. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We will look forward to your next order. Stay safe. Thanks, Graham.

Posted 4 years ago

“I ordered inks oil from the company. The ordering process was very easy snd the order arrived quickly Well done”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Margaret. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Very pleased with purchase and fast service. Just ordered another puzzle from them, so that should speak for itself.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Chris. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. Enjoy your jigsaw puzzles! Thanks, Graham.

Posted 4 years ago

“A really clever piece of kit, a very clever idea... with its placement options it should fit into any home. The best price on line and fast delivery, thanks.”

Helpful Report

Posted 4 years ago

Thanks for the great 5 star review James. As a small company it means a lot to us. Glad to hear you are happy with our service and your item. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Placed an order and for some reason it got lost in the post . I contacted the company and they were very understanding and quickly sent a replacement order without question. Now that IS very good customer service!! If the original order ever turns up I will return it to them. Least I can do for them”

Helpful Report

Posted 4 years ago

Thanks for the great 5 star review Alan. As a small company it means a lot to us. Glad to hear you are happy with our customer service and we managed to get your order to you in the end. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Excellent value for money and questions answered very promptly. This company really cares about your purchase.”

Helpful Report

Posted 4 years ago

Thanks for the lovely 5 star review Emma. As a small company it means a lot to us and we care about each and every order we receive. Glad to hear you are happy with our service and your items. Inis is one of our best selling ranges, we get lots of positive feedback on it. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Fist time ordering from Garden Fragrance, a gift for my mum who loves the Inis perfume. I had never had this perfume and have to say I loved it too. Hope to buy some for myself now.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Lorraine. As a small company it means a lot to us. Glad to hear you are happy with our service and your perfume. Inis is one of our best selling ranges, we get lots of positive feedback on it. We are very pleased to hear that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Quick efficient delivery , loved the product I bought”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Janet. As a small company it means a lot to us. Glad to hear you are happy with our service and your items. Please come back and order again soon! Stay safe. Thanks, Graham.

Posted 4 years ago

“A nice selection of items suitable for personal use or gifts.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Linda. As a small company it means a lot to us. Glad to hear you feel we offer a nice selection of goods, we agree that there are lots of lovely gift ideas. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Excellent communication and very fast delivery!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Coral. As a small company it means a lot to us. Glad to hear you are happy with our service and delivery. Hope you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Excellent customer service, Notified by emails of order receipt and then despatch. The items were despatched promptly and luckily we didn't suffer any delays either with Royal mail delivery.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Ian. As a small company it means a lot to us. Glad to hear you are happy with our service and communication. Hope you will be back to order with us again in the near future. Stay safe. Thanks, Graham.

Posted 4 years ago

“I have used Garden Fragrance for a good few years and have always been satisfied with the products and the service.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Margaret. As a small company it means a lot to us. Glad to hear you are happy with our service and are a repeat customer. We look forward to your next order. Stay safe. Thanks, Graham.

Posted 4 years ago

“Very efficient”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review. As a small company it means a lot to us. Glad to hear you are happy with our service. Hope you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“The handkerchiefs were of good quality, and beautifully packed! Thank you.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Ulla. As a small company it means a lot to us. Glad to hear you are happy with our service and the handkerchiefs. It's surprising how hard it is to find them for sale these days! We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Quick delivery and good value product.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review. As a small company it means a lot to us. Glad to hear you are happy with our service and your items. Hope you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Excellent service,lovely product.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Linda. As a small company it means a lot to us. Glad to hear you are happy with our service and your items. We hope that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Excellent service, quick delivery and easy to navigate around the website. Will definitely purchase again from the Garden Fragrance Company.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jayne. As a small company it means a lot to us. Glad to hear you are happy with our service and found our website easy to use. We are very pleased to hear that you will be back to order again soon. Stay safe. Thanks, Graham.

Posted 4 years ago

“Item arrived in good time.Intact, easy to use.Will save this site and use again.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Susan. As a small company it means a lot to us. Glad to hear you are happy with our service and delivery. We are pleased to hear that you will be back to order again in the future. Stay safe. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews