The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A. Very good service and competitive price”

Helpful Report

Posted 5 years ago

Thank you so much for your feedback, as a small company it means a lot to us. We are glad our service met your expectations and hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 5 years ago

“Excellent service. Jigsawas arrived promptly.”

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Posted 5 years ago

Thanks for the review Angela, it looks like you have already completed your jigsaw - great stuff. Mind you, we all seem to have a lot more time on our hands now! We are doing our best to replenish our jigsaw stocks but they are flying out the door very fast! If you need anymore jigsaws, you know where to come. Thanks, Graham.

Posted 5 years ago

“Happy with purchases, liked free gift, thank you.”

Helpful Report

Posted 5 years ago

Thanks for the great review, we love to see our customer's feedback. Glad to hear that you were happy with our service and your items. Hope you will be back to order with us again in the near future. Thanks, Graham.

Posted 5 years ago

“Very pleased with lavender spray and hand lotion. Lovely natural scent. Good price reduction too. Thank you.”

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Posted 5 years ago

Thanks so much for the lovely review, as a small company it is great to know what customer's think of our own label goods and our service. Our lavender products smell divine, they are made using the finest lavender oil from the lavender fields in the Cotswolds. Hope you will be back to shop with us again soon and maybe give some of our other lavender products a try. Thanks, Graham.

Posted 5 years ago

“Excellent service during difficult times by the GFC,we ordered two jigsaws to be sent to our Parents whilst they are in lockdown and help keep them amused.”

Helpful Report

Posted 5 years ago

Thanks for the lovely review, as a small company we love to hear our customer's feedback. Such a lovely thing to do sending your parents a gift to keep them busy. It's very lonely for a lot of people at home and jigsaws are flying off the shelves as they are great entertainment! We are doing our best to get more stocks and keep our range as big as possible. Hope you will be back to shop with us again soon. Thanks, Graham.

Posted 5 years ago

“So easy to order online and it only took a few days to arrive”

Helpful Report

Posted 5 years ago

Hi Helen, Thanks for the lovely review. Glad you found our ordering process simple and our delivery fast. It's business as usual for us still and we are working hard to get orders out as quick as possible. Thanks, Graham.

Posted 5 years ago

“Amazing service and brilliant quality puzzles. Fantastic.”

Helpful Report

Posted 5 years ago

Thanks for the great review, much appreciated. We sell a great range of jigsaw puzzles (though they are selling very fast at the moment!) and we are doing our best to get more stocks in. Hope you will enjoy the puzzles you ordered and will be back for more soon! Thanks Graham.

Posted 5 years ago

“Every item was delivered as requested and beautifully packed too. Great products, great company!”

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Posted 5 years ago

Hi David Thanks for the great review, as a small company we really appreciate it. We pride ourselves on our first class service. I will pass on your wonderful feedback to the rest of the team. Hope you will be back to order again soon. Thanks, Graham.

Posted 5 years ago

“Prompt efficient delivery , very pleased”

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Posted 5 years ago

Thanks Diane for your 5 star review, as a small company it means a lot to us. We have seen an increase in orders lately but are still managing to get them out as soon as possible - it's business as usual! Hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 5 years ago

“After a little hiccup, everything was sorted and my order was delivered very promptly which, in these extraordinary times, is fantastic. I would definitely recommend The Garden Fragrance Company to anyone. Thank you.”

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Posted 5 years ago

“Brilliant service, will definitely use again and will let my friends and family know about this company”

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Posted 5 years ago

Hi Lynda, thanks so much for your kind words, as a small company it means a lot to us that you will let your friends and family know about us. We need happy customers to spread the word so thank you. We will look forward to your next order. Thanks, Graham.

Posted 5 years ago

“Jigsaws always first pages of catalogue I turn to! Going to keep me sane in the coming weeks. When they are done I will be back for more.”

Helpful Report

Posted 5 years ago

Thanks for the 5 star review Judith, it means a lot to us. I think many people are having the same idea about ordering jigsaws to keep them sane, they are flying out! We are doing our best to get more jigsaw stocks in as soon as we can, should hopefully have a few new designs in very soon. We will look forward to your next order. Thanks, Graham

Posted 5 years ago

“Hunted everywhere for jigsaws for my mom who’s 82 and locked down like all of us. Not only found the ones she wanted in stock but these were slightly cheaper and most importantly arrived 4 days after ordering them. Not only that but she was most impressed by the general catalogue that arrived with them. Really good,will always use now for not only jigsaws but the other stuff as well. Most impressed,thanks.”

Helpful Report

Posted 5 years ago

Thanks so much for your lovely review Jean. I think everyone is having the same idea - jigsaws to keep them busy. We have sold huge numbers over the last couple of weeks. We are doing our best to get more stocks in so be such to come back to us if you need any more! As a small company we are so pleased to hear that you liked our catalogue and will look to use us in the future. Thanks again, Graham.

Posted 5 years ago

“Very good service.”

Helpful Report

Posted 5 years ago

Thanks for the 5 star review David. Short but to the point, we like it! It's business as usual for us so please come and visit us again when you need anything else. Thanks, Graham.

Posted 5 years ago

“I ordered a jigsaw puzzle last week and I received it within a couple of days which is very impressive with all the disruption going on. The jigsaw is of an old fashioned toy shop and is very good quality, the only downside is that doing it is very addictive and other chores have been abandoned!”

Helpful Report

Posted 5 years ago

Thanks for the great review. I think the chores can wait, plenty of time for those! Jigsaws are very addictive when you get started aren't they! We are doing our best to keep our jigsaw stocks coming in so be sure to visit us again when you fancy another! Thanks, Graham.

Posted 5 years ago

“Ordered Baylis and Harding anti-bacterial handwash and am delighted with the product. Easy ordering and fast delivery. Will order with confidence in the future. Thank you.”

Helpful Report

Posted 5 years ago

Thanks for your feedback Judith, as a small business it means a lot to us. The Baylis and Harding hand wash is proving very popular at the moment as you can imagine! We are doing our best to get more stock of the fast selling items and it's still business as usual for us so hope you will be back to order from us again in the near future. Thanks, Graham.

Posted 5 years ago

“I have been a customer for quite a long time now and am always completely happy with everything I buy”

Helpful Report

Posted 5 years ago

Thanks for the feedback Angela, it's great to hear from our regular customers. It's even better to hear that you are always happy with our service and your goods. We look forward to your next order, hopefully in the not too distant future. Thanks, Graham.

Posted 5 years ago

“Everything as it should be ...... thanks for great customer service”

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Posted 5 years ago

Thanks Susan, great to hear all is well and you are happy with our service. It's business as usual here so please do come back if there is something else you need in the near future. Thanks, Graham.

Posted 5 years ago

“Ordered a jigsaw to keep me busy, haven’t started it yet. Can only say I was very impressed with your online delivery Well done keep safe”

Helpful Report

Posted 5 years ago

Thanks so much for your lovely review. As a small business it means a lot to us. The jigsaws are flying out at the moment, we are doing our best to get more stock in so you will know where to come when you want another. Enjoy the jigsaw, it should keep you busy for a few days! Thanks, Graham.

Posted 5 years ago

“Item arrived very promptly, well packaged so perfect condition. Thankyou - would certainly use this company again,”

Helpful Report

Posted 5 years ago

Thanks so much for the great review Gill, as a small company it means a lot to us. It's business as usual for us so be sure to visit us again if there is anything you require, or if you have any gifts to buy. Thanks, Graham.

Posted 5 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews