The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw the Freesia fragrances advertised and ordered them ...absolutely beautiful....took me back as this was one of my late mothers favourite scents”

Helpful Report

Posted 7 years ago

“The site is attractive & easy to use. Orders are quickly & efficiently dispatched. Re-funds are made promptly in - rare - cases of mishaps. The products are good, as described & competitively priced”

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Posted 7 years ago

“Excellent service. the goods arrived very promptly, well packed and in excellent condition. Thoroughly recommend this company.”

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Posted 7 years ago

“Bought some items in the sale, arrived quickly. Very happy with my purchases - body sprays for me and some toiletries which will make unusual gifts.”

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Posted 7 years ago

“excellent service, we enjoy using the product”

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Posted 7 years ago

“Good prices and speedy delivery”

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Posted 7 years ago

“The lavender spray for my pillow works even better than I hoped. Much better than a sleeping pill, and not addictive. Love it!”

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Posted 7 years ago

“Great stock, fond memories, Always searching for Guildford jigsaw puzzle”

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Posted 7 years ago

“I had purchased Jones the Bones Muscle and Joint oil for a friend with severe arthritis at a local pre Christmas fayre and went " on line" to search for top up supplies product was so much appreciated. Delivery and packaging excellent and I thought catalogue good so will order again.”

Helpful Report

Posted 7 years ago

Thanks for the review Gillian, the Jones the Bones Muscle & Joint Oil is a very good seller for us. We have quite a few other items in that range too that are highly recommended. Look forward to receiving your next order in the near future. Thanks Lisa x

Posted 7 years ago

“Excellent service. Speedy delivery.”

Helpful Report

Posted 7 years ago

Thanks for the kind review, hope you will shop with us again in the near future. We update our product ranges every 6-8 weeks, including our sale section where you can pick up a bargain! Thanks Lisa x

Posted 7 years ago

“Good website, competitive prices, quick delivery.”

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Posted 7 years ago

Thanks for the review Carl, we try to price as competitively as we can for a small company and our orders are sent our the next day to ensure a quick delivery for customers. Hope you will shop from us again in the future. Thanks Lisa x

Posted 7 years ago

“I was very pleased with gang socket extension for wall mounting. It did away with trailing cable and I liked having an individual on/off switch for each socket. The magnifying glass was ordered on behalf of a neighbour - I gather she was pleased.”

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Posted 7 years ago

Thanks for the review. Glad to hear that you was happy with all of your purchases. We have a lot of useful items as well as toiletries and gift items. We update our product ranges every 8 weeks so be sure to visit us again soon. Thanks Lisa x

Posted 7 years ago

“The goods are always of good quality using top quality suppliers.”

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Posted 7 years ago

Thanks for the review Ann, glad that you find our goods of a high quality. We do choose our suppliers and products on the quality of their products, amongst other things. Hope to receive another order from you in the near future. Thanks Lisa x

Posted 7 years ago

“Love the product (Ulster Weavers oven mitts). Prompt delivery. Bargain price. Happy customer - thanks!”

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Posted 7 years ago

Thanks for the lovely review, glad that you was happy with the pot mitts! Our sale items are great prices and we update the sale section of the website every 6-8 weeks so it's worth coming back to visit us again soon. Thanks Lisa x

Posted 7 years ago

“Although the products were for a present I'm sure they will live up to my high expectations of your products. The packaging and delivery were first class.”

Helpful Report

Posted 7 years ago

Thank you so much for a lovely review. We are always happy to hear what our customers think. Glad you was happy with your order and hope that you will shop with us again soon. Lisa x

Posted 7 years ago

“Arrived before I could forget what I had ordered. Item not washed but looks like good quality. Thanks for the paper catalogue, prefer 'flicking' through paper pages than screens. I think you get a more accurate idea of what the items are like. Most important others can have a look without the fuss of remembering the website and finding it. No hesitation about ordering again. Thanks Judith”

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Posted 7 years ago

Thanks for the positive review, our hankies are very popular as they are becoming quite difficult to find on the High Street now. They are great quality too. We understand many of our customer's prefer to browse a paper catalogue, we send these out to customers every 8 weeks when we update our ranges. Hope you will order from us again soon. Thanks Lisa x

Posted 7 years ago

“Never having bought before I was really pleased with my purchases. Will order again. Good quality at a fair price and well presented. Makes excellent presents..”

Helpful Report

Posted 7 years ago

Thanks for leaving a lovely review, great to hear that you was pleased with your goods and felt they were a fair price. Although we are a small company, we do try to price competitively and offer our customers good value, quality items. We update our ranges every 6-8 weeks so hope you will be back to shop with us again very soon. Thanks Lisa x

Posted 7 years ago

“Easy enough to find what I needed on the website, quick to dispatch, will definitely use again so thank you”

Helpful Report

Posted 7 years ago

Thanks for leaving us a lovely review. Glad that you found our website easy to shop from and our delivery speedy. We look forward to receiving your next order in the near future. Thanks Lisa x

Posted 7 years ago

“Found my favourite hand soap True Rose as could no longer but in shops so I am happy Y”

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Posted 7 years ago

Thanks for the positive review, the True Rose range is a best seller for us so we always have stocks in...you will know where to come when you need some more! Hope you will use us again in the future. Thanks Lisa x

Posted 7 years ago

“EXCELLENT SERVICE”

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Posted 7 years ago

Thank you very much for leaving a review. Hope you will be back to order from us again in the near future. Lisa x

Posted 7 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews