The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

Questions

Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01543418546

Write Your review

Tell us how The Garden Fragrance Company made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use this company regularly to purchase jigsaws. There is always a good choice, their website is easy to use and their service Is excellent. Sometimes they give free gifts which are very good quality.”

Helpful Report

Posted 4 years ago

Thanks for the great review Shelagh, it's good to have feedback from our regular customers and it means a lot you have taken the time to do it. Our jigsaws have been flying out the door since lockdown but we are doing our best to keep our stock levels up and get new designs in. Happy puzzling! Thanks, Graham.

Posted 4 years ago

“Great selection of products to choose from and good customer service from the company. My order took longer to arrive than I'd expected but that was not their fault. It had been sent out very promptly..it was the postal service that were a bit slow. (But they have their own problems at present and it was only a couple of days' delay. I'll certainly use the Garden Fragrance Company again.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Elizabeth, as a small company we really appreciate it. Thanks for being understanding about Royal Mail taking slightly longer than normal to deliver. Do come back and shop with us again soon, we have lots of lovely gift ideas and treats for yourself too. Thanks, Graham.

Posted 4 years ago

“Very good quality. Fabulous aromas.”

Helpful Report

Posted 4 years ago

Thanks for the great review Linda, as a small company we really appreciate it. Glad you are pleased with your items. Do come back and shop with us again soon, we have lots of lovely lavender scented items to help you to relax and unwind. Thanks, Graham.

Posted 4 years ago

“Bought the Slumber Gift Set for a friends birthday, she loved all the products! Also very nicely packaged.”

Helpful Report

Posted 4 years ago

Thanks for the great review, as a small company we really appreciate it. Glad to hear that your friend loved her gift and hopefully it will help her sleep too! Do come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great selection of goods and prices, Loved my Fragrance I purchased.”

Helpful Report

Posted 4 years ago

Thanks for the great review Linda, as a small company we really appreciate it. Glad you like your fragrance. We have so many lovely ones you must have found it hard to choose. Do come back and shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Great service, love my products”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Jane, as a small company it means a lot. Glad you was happy with your items and our service and hope that you will come back to shop with us again soon! Thanks, Graham.

Posted 4 years ago

“Excellent service. The order arrived super quick and was all in order. Thanks!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Katie, as a small company we really appreciate it. Glad you was happy with our service. Hope that you will order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Goods arrived well packaged & timely, all as expectation. Would recommend The Garden Fragrance Company.”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review, as a small company it means a lot. Glad you was happy with our service and hope that you will come back to shop with us again soon! Please feel free to recommend us to friends and family. Thanks, Graham.

Posted 4 years ago

“Lovely products. Fast delivery!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Angela, as a small company we really appreciate it. Glad you was happy with our service. Hope that you will order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“I had purchased the inis cologne in a shop recently which they also had room fragrance diffuser the smell was beautiful so I wanted your perfume as well which is stronger wish you did this in a larger bottle”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Elaine, as a small company we really do appreciate it. The Inis range is our best selling and it's easy to see why. The smell is amazing and long lasting too. We sell the Inis Cologne Spray in 100ml bottle - see link below: https://www.thegardenfragrancecompany.co.uk/inis-energy-cologne-spray-100ml/p-22706 Be sure to come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Delighted with room spray”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Friedl, as a small company we really appreciate it. The lavender room sprays are great value and really freshen up your room (and can help your to sleep too). Hope you will be back to try some of our other lavender items soon. Thanks, Graham.

Posted 4 years ago

“Really good, speedy service. It was nice to see, too, that due to the pandemic they had limited jigsaw sales to two per order/person. Very fair.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Marina, as a small company we really appreciate it. Jigsaws have been flying out the door since the lockdown and our suppliers are really struggling to keep up with demand. We thought it was only fair to limited the jigsaws to two per order so as many customers as possible can enjoy puzzling in these challenging times. Hope you enjoy your puzzle. Thanks, Graham.

Posted 4 years ago

“Bought this for my mum and she absolutely loved it!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Charlotte, as a small company we really do appreciate it. The Inis range is our best selling and it's easy to see why. The smell is amazing and long lasting too. Glad that your Mum was pleased with the gift set. Be sure to come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Swift and efficient service with good quality items. I would definitely recommend this company.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really appreciate it. Glad you was happy with our service and that you would recommend us. Hope that you will order with us again in the near future. Thanks, Graham.

Posted 4 years ago

“Excellent service, beautiful fragrance. Thank you”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Mair, as a small company we really do appreciate it. The Inis range is our best selling and it's easy to see why. The smell is amazing and long lasting too. Be sure to come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Quick efficient service”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Very pleased!”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Eileen, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“I have been a customer of The Garden Fragrance Company for quite a few years and have always been very happy with the the products and the speed of delivery even in the situation we have with Covid19.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it and it's great to hear from our loyal customers. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. We look forward to your next order. Thanks, Graham.

Posted 4 years ago

“Brilliant company with lovely products and super service and delivery.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Jane, as a small company we really do appreciate it. We are so grateful to our team for keeping our service at a high standard even throughout these challenging times. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

“Excellent product Thank you”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, as a small company we really do appreciate it. Inis is our best selling range and it's clear why - it smells amazing! It's worth trying some of the other Inis items too, you won't be disappointed. Please come back to shop with us again soon. Thanks, Graham.

Posted 4 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews