The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful scents. Excellent products. Great service and sales service.”

Helpful Report

Posted 5 years ago

Thanks for the kind words Susan. We do have some really beautiful scents from a range of different brands. Glad you was happy with our service and hope you will buy from us again in the near future. Thanks, Graham.

Posted 5 years ago

“Hankies arrived in good time, exactly as description and washed and ironed perfectly.”

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Posted 5 years ago

Hi Pat, Thanks for the 5 star review. We sell lots of hankies, which I think is because they are difficult to find these days! We always have good reviews for them and customers come back for more. Hope you will shop with us again soon. Thanks, Graham.

Posted 5 years ago

“Although something was missed out of my parcel, it was quickly sorted out and I have no complaints. The service was very good.”

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Posted 5 years ago

Thanks for your kind words Barbara. Glad everything was sorted quickly for you and you was happy with our service. We hope you will order from us again in the near future. Thanks, Graham.

Posted 5 years ago

“Brilliant, good contact from order placed onwards. Arrived within three days. Best price on the whole net, including original maker! Will definitely use again..”

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Posted 5 years ago

Hi Yvie, Thanks so much for a great review. We dispatch orders either same or next day so they arrive with you as quickly as possible. Although we are a small company, we do try our best to remain competitive on prices. Our Sale section is particularly good for picking up a bargain, check it out! Thanks, Graham.

Posted 5 years ago

“Chosen goods arrived quickly, they were ordered to give as gifts, so currently I have no other feedback to offer.”

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Posted 5 years ago

Thanks for the review, glad that you was happy with our service and I hope that the recipients are happy with their gifts! Hope that you will place an order with us again in the near future. Thanks, Graham.

Posted 5 years ago

“Good service and our puzzle arrived promptly.”

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Posted 5 years ago

Thank you for the kind review. We have just added over 50 new jigsaws to our website and moved some into the Sale section so it's definitely worth a look. We hope you will buy from us again in the near future. Thanks Graham.

Posted 5 years ago

“Very happy with my order, which arrived promptly - love Michel Design Work bathroom soaps and accessories, but they’re not cheap, so delighted with the sale price reductions.”

Helpful Report

Posted 5 years ago

Hi Angela, Glad that you was happy with your order and you received it quickly. We love Michel Design Works products too, they are great quality and look so pretty. We update our sale on the website every 6-8 weeks so always worth checking regularly for a bargain. Thanks Graham.

Posted 5 years ago

“Found everything I wanted ,quick efficient delivery at a very reasonable price. Will definitely be buying my perfume gifts from here in future.”

Helpful Report

Posted 5 years ago

Hi Valerie, Thanks for the 5 star review. Really glad that you was happy with our service and prices and pleased to hear that you will be buying from us again in the near future. We look forward to your next order. Thanks, Graham.

Posted 5 years ago

“First time customer, very pleased. good prices & quick delivery. Thank you”

Helpful Report

Posted 5 years ago

Thanks so much for the 5 star review. Really glad that you was happy with our service and prices. As a small company we do try our best to be competitive with the bigger players. We hope that you will buy from us again in the near future. Thanks, Graham.

Posted 5 years ago

“Items ordered were delivered in a timely manner. All arrived as expected”

Helpful Report

Posted 5 years ago

Thank you for the kind review. We hope you will buy from us again in the near future. Thanks Graham.

Posted 5 years ago

“Supplied exactly what was needed without delay. Would certainly use again. Thank you”

Helpful Report

Posted 5 years ago

Hi Susan, Thanks for the 5 star review. Really glad that you was happy with our service and pleased to hear that you will be buying from us again in the near future. We look forward to your next order. Thanks, Graham.

Posted 5 years ago

“Quick delivery. Good service. Unfortunately, my credit card was compromised. I don't use it often and rarely shop on-line but the Banks Fraud department was in touch to let me know someone had tried to use it (they blocked the payments and card has been destroyed). They said that it was probably due to a companies data being breached. As this is my only recent purchase, you may wish to check out your security. Regards. J”

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Posted 5 years ago

“Easy to use website, jigsaw arrived promptly in spite of it being the run up to Christmas, it was well packed. Have used this company before and will use again and recommend.”

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Posted 5 years ago

“Excellent service, order arrived very quickly and very well packaged. The soap dish I bought was really pretty and the Christmas colouring book bought for an elderly relative will bring back lots of happy memories for her. The free Christmas candle was a lovely touch and much appreciated. Happy Customer!”

Helpful Report

Posted 5 years ago

Hi Margaret, Thanks so much for your lovely review. We are very pleased you were happy with all of your purchases and trust that the recipients liked them too. We run free gift offers quite regularly, in fact we have one now for a free hand and nail cream which you may be interested in. Hope you will be ordering from us again in the near future. Thanks Graham

Posted 5 years ago

“Very quick delivery however the website needs some work and I did not get an order confirming my order.”

Helpful Report

Posted 5 years ago

Thanks for your review and feedback on our website. We do find that some customers don't get their order confirmations, they sometimes go into the spam/junk folder, so apologies for that. Glad that your order was delivered quickly. Hope you will shop with us again in the near future. Thanks Graham.

Posted 5 years ago

“Good prices, quick delivery. Very pleased with the jigsaw puzzles I purchased.”

Helpful Report

Posted 5 years ago

“Good quality goods at a reasonable price and delivered on time”

Helpful Report

Posted 5 years ago

Thank you for the kind review. We hope you will buy from us again in the near future. Thanks Graham.

Posted 5 years ago

“Quick, Responsive, Easy to use internet service, Good Quality gifts. Well presented. Well Done.”

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Posted 5 years ago

Thanks for such a lovely review Patricia. We are glad you were happy with your order and our service. Please come back to shop with us again in the near future! Thanks Graham.

Posted 5 years ago

“Good speedy service and very competitive prices so very happy”

Helpful Report

Posted 5 years ago

Thank you for the kind review, although we are a small company, we do try our very best to be competitive on price with the bigger players! Hope you will shop with us again in the near future. Thanks, Graham.

Posted 5 years ago

“Good products, prompt delivery as expected with competitive prices”

Helpful Report

Posted 5 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews