The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a wide choice and at prices. If any one is in doubt- don't be it was soo speak and contact is great. Donna”

Helpful Report

Posted 10 years ago

Hi Donna Thank you for your feedback and kind words. Glad to hear that you were happy with the service. Alex The Hamilton Pen Company

Posted 10 years ago

“Great!”

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Posted 10 years ago

Thanks for the feedback Emma! Alex The Hamilton Pen Company

Posted 10 years ago

“Excellent customer service and very speedy delivery to.”

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Posted 10 years ago

Glad to hear the service was up to scratch Mark! Thank you kindly for your feedback. Have a good week. Alex The Hamilton Pen Company

Posted 10 years ago

“Cheap price and very good delivery.”

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Posted 10 years ago

Thank you for the feedback Matthew! Glad to hear that all went smoothly. Have a great weekend. Alex The Hamilton Pen Company

Posted 10 years ago

“Extremely efficient service. Thank you”

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Posted 10 years ago

Thanks Anne for the feedback! Glad you were happy with the service! Merry Christmas & Happy New Year! Alex The Hamilton Pen Company

Posted 10 years ago

“The inks arrived quickly and in excellent packaging - many thanks!”

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Posted 10 years ago

Hi James. Thank you for the review. Glad to hear the inks arrived swiftly and safely! Merry Christmas. Nigel The Hamilton Pen Company

Posted 10 years ago

“Great company - really impressed with the service and the product - Thank You”

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Posted 10 years ago

Thank you too Vincent for your custom! We are pleased to hear that you were impressed with everything. Very kind of you to review. Thanks again. Nigel The Hamilton Pen Company

Posted 10 years ago

p.s. Merry Christmas!

Posted 10 years ago

“My pen arrived the next day which was fantastic bearing in mind the post was free. It came with a gift box and looks great. I can't fault the service that I've received and will definitely use Hamiltons again.”

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Posted 10 years ago

Hi Helen, thanks for your review. Glad everything arrived swiftly and in good order and that the whole experience in general was positive. Have a great weekend! Nigel The Hamilton Pen Company

Posted 10 years ago

“I ordered 2 Lamy ballpoint pens on-line. It was easy to identify what I wanted and to place the order. The price was competitive and there was no additional charge for postage. Overall, a very good service!”

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Posted 10 years ago

HI Peter, thanks for the update and review. We are glad to hear you were pleased with the overall service. Take care and have a great week. Alex The Hamilton Pen Company

Posted 10 years ago

“Really impressed with the service from Hamilton, and the pens arrived next day.”

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Posted 10 years ago

Good Morning Emma and thank you for your feedback! Glad to hear that your pens got to you quickly and that you were pleased with the service. Have a great Sunday! Alex The Hamilton Pen Company

Posted 10 years ago

“I rate this company highly, super customer service and very fast delivery - already a returning customer and no doubt - will be back to but more A+++”

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Posted 10 years ago

Thank you Andrew for the feedback! We are delighted that you rate our service. Enjoy your Sunday! Alex The Hamilton Pen Company

Posted 10 years ago

“Hamilton was the only source for a pen I wanted. Their Website was easily navigated, their service was prompt and my purchase was packaged carefully. Excellent !”

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Posted 10 years ago

Glad to hear that you were happy with the whole experience Max! Thanks for the feedback too! Alex The Hamilton Pen Company

Posted 10 years ago

“Hamilton offered the best price. Parcel arrived well packaged by prompt first class post (24hrs). Item was as described. Great service. No complaints or problems.”

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Posted 10 years ago

Hi Philip Thanks for the feedback. I'm glad to hear that your experience was positive and the price was right! All the best, Alex The Hamilton Pen Company

Posted 10 years ago

“Exactly what I wanted and delivered very quickly - many thanks”

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Posted 10 years ago

Hi David Thank you for your feedback. I'm glad to hear you were happy with the service and thank you very much for your custom! All the best, Nigel The Hamilton Pen Company

Posted 10 years ago

“Excellent service ! The pen was expertly packed in a very secure box.....great! Many thanks for a wonderful swift pleasant transaction. It all went so smoothly I can hardly believe I only placed my order on Friday at 4 pm ! and it arrived first post Monday. A credit to you ! You need another star in your review. EXCELLENT !”

Helpful Report

Posted 10 years ago

Thank you for your feedback Trevor! Glad the experience was positive and the postage and packaging met a high standard. We hope you enjoy the pen for years to come. A true masterpiece. All the best, Nigel Hamilton Pens

Posted 10 years ago

“Service was good and quick, however, I was disappointed to see the same pens for about 60% cheaper on a popular online retail website. I wish I'd have checked before purchase. This is why I've rated good vs. very good.”

Helpful Report

Posted 10 years ago

Hi Stuart, Thanks for your review and feedback. We are sorry we couldn't match the price you found on another website for this product on this occasion. After receiving your review we have had a good scout around to see if our price is competitive compared to our other competitors and have found it to be cheaper then all bar one which is offering a major discount on quantities of 12. Unfortunately it's hard to compete against these massive reductions, but we hope that you will shop with us again and we will try our very hardest to keep on top of the competition and keep offering low prices. Many Thanks, Alex Hamilton Pens

Posted 10 years ago

“Excellent customer service and product, will shop again soon @ Hamilton's”

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Posted 10 years ago

Glad you had a good experience Sheena! Your custom is much appreciated! Look forward to your business in the future! All the best, Alex Hamilton Pens

Posted 10 years ago

“Great service and great price. Thanks!”

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Posted 10 years ago

Glad to hear you received your goods and are pleased with your pens Alan! Many thanks for your feedback, have a great day! Nigel Hamilton Pens

Posted 10 years ago

“I was very impressed by the efficient friendly service I received and the speed at which the order was completed and forwarded to its recipient. Within 24 hours! Well done! We will do business again.”

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Posted 10 years ago

Hi Michael. We are glad to hear that your order was received in good time and that the experience was pleasant. Look forward to doing business again! Thank you for the kind words, Alex Hamilton Pens

Posted 10 years ago

“The Hamilton Pen Company were really good in processing my request which I think at the time was out of stock however they promised to dispatch as soon as the item arrived, which was a certain sized Pilot Parallel pen. I wanted to use this company as I felt the offers of similar products on the internet market were not the same and this company offered the pen at a reasonable price. I also needed a certain pen converter which I was having difficulty in finding at the time. I think the Hamilton Pen Company is very well worth a first visit for any items of stationery. Their prices are quite competitive.”

Helpful Report

Posted 10 years ago

Hi Lez. Many thanks for your review. We are glad you were happy with the overall shopping experience with us and that you believe us to be competitively priced on quality products. Sorry about the issue with stock, this is a very infrequent issue which we will make sure to keep a close eye on. We look forward to your custom in the future. Have a great day, Alex Hamilton Pens

Posted 10 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews