The Home Lighting Centre Reviews

Name: The Home Lighting Centre
Rating: 3.79

3.8 Rating 522 Reviews

67 %

of reviewers recommend The Home Lighting Centre

Company Reviews

Questions

Metrics

3.8

Based on 522 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Write Your review

Tell us how The Home Lighting Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service,No bulbs with the light when it arrived,sent an e.mail and it was sorted straight away.”

Helpful Report

Posted 5 years ago

“My 1 Star is based on a poor goods return policy Box came with some damage & goods not well packed. Luckily they were not damaged. I enquired on how to return the items as the shades were not suitable. They responded requesting me to pay for recoded delivery postage using the same damaged box the goods arrived in. I quote” if box! or goods damaged on receipt of returns. Goods may not be refunded. “ This an unacceptable return policy in this time of internet shopping From my experience return labels are usually included. Very disappointed . I am an honest customer and feel I have not been treated well . It would be nice if customer care rang & spoke to me regards returns . I would prefer to use a study box”

Helpful Report

Posted 5 years ago

“Ordered a light which we were excited to receive and then after the order was accepted and money taken we were told the item was not in stock. They did refund the money within days.”

Helpful Report

Posted 5 years ago

“Love the lights they look great on the kitchen”

Helpful Report

Posted 5 years ago

“Purchase was very easy and quick but still awaiting further information with regards toner purchase - so not so happy with communication following up the initial purchase. Not too sure when it will arrive ???”

Helpful Report

Posted 5 years ago

“After a week of waiting, my order is still waiting to be sent”

Helpful Report

Posted 5 years ago

“Brilliant & product so well packed”

Helpful Report

Posted 5 years ago

“Excellent customer service. Product exactly as described. Well protected for transit. Arrived very quickly. Couldn't ask for any more.”

Helpful Report

Posted 5 years ago

“Superb service and an excellent product. Huge range of lighting to suit any room and all at competitive prices. What's not to like?”

Helpful Report

Posted 5 years ago

“I was very pleased with the quality of the ceiling light I purchased.It Delivered quickly and well packaged”

Helpful Report

Posted 5 years ago

“My order was taken and so was payment only to be told 2 days later item was out of stock and no longer available!wouldnt use you again”

Helpful Report

Posted 5 years ago

“Very good price on the lamp I bought,well packaged with a very prompt delivery service. I would have rated them as excellent had the bulbs been included as advertised. However their customer service was helpful and are correcting their mistake.”

Helpful Report

Posted 5 years ago

“Ordered one light and payment taken same day. Heard nothing for a week then finally get a despatch notice. Less than an hour later I receive a request for a review - I have yet to receive the product! If the speed of despatch matched the review request - the review might be more favourable.”