The Home Lighting Centre Reviews

Name: The Home Lighting Centre
Rating: 3.79

3.8 Rating 522 Reviews

67 %

of reviewers recommend The Home Lighting Centre

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3.8

Based on 522 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, I've just spent nearly £9.00 for something I don't even have. I ordered two lamp shades online but when I received them today I was surprised to see they were no bigger than my cupped hand. On calling them, they explained these shades are meant to fit over candle holders. Unless you used shades over candle holders (which I do not do), you would not know. They should have illustrated on their website how and where these shades fitted. An extra image wouldn't have cost them any more time or resource. Other online retailers do their best to show you the product in use. I now have to return them but having paid £4.99 for the postage and a further £4.00 to return them, I am an extremely dissatisfied customer and will not be ordering from this company again. A waste of hard earned money.”

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Posted 5 years ago

“Don't buy from this company!!!! 3-5 working day delivery was promised but it was never delivered so I had to buy the lights from another place (much better price and quality). I obviously cancelled the order with them but it has been more than 3 weeks and no refund has been done yet!!!!! I am the one who needs to call and chase up the status!!!!! They are not even prepared to apology for what they have done! All they say is it's the curriers fault!!!! VERY UNRELIABLE COMPANY AND POOR CUSTOMER SERVICES!!!”

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Posted 6 years ago

“Was on a tight timeline to get the lights - they were coming from both THLC and Anglepoise but Kathryn was so helpful in getting them posted to me in time - lovely people on the end of the phone. Lovely lights too.”

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Posted 6 years ago

“Product arrived quickly, in good protective packaging. Easy to assemble and put up. Looks lovely in my hallway and great price too.”

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Posted 6 years ago

“Absolutely loved my new ceiling light shades, arrived exactly as the photo showed. Prompt delivery and expertly packed. Plus value for money. Thank you.”

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Posted 6 years ago

“My friends and I spent 2 nights and found the stay was excellent, very memorable in a clean and comfortable room. The view which faced the beach is amazing. The food was generous as well.”

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Posted 4 years ago

“Purchased 2 x 368/6634 Ranex Stainless Steel Outdoor Light with Motion Detector. Both very solid construction. First light no problem, but 2nd light has screws holes in front aluminium plate not aligned straight such that if I were to use a level for the screw holes the light would be aligned off vertical by +30 degrees (5 past 12 o'clock) OR if I were to align the light vertical the screws would be -30 degrees off vertical (5 to 12 o'clock). This is a Quality control issue. I telephoned the company and they promised to call me back, but didn't.”

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Posted 6 years ago

The Home Lighting Centre is rated 3.8 based on 522 reviews