The Personal Agent Reviews

4.8 Rating 212 Reviews
97 %
of reviewers recommend The Personal Agent
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Excellent service from each office we dealt with, particularly Tom, Sophie and Dan. Our property sold within 6 days, and our purchase was found before anyone else could see it! Would recommend them, and would definitely use them again.
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Posted 6 years ago
Trying to find the right home that ticks all your boxes is a very daunting task. I set Gabriella a very specific challenge of what I needed and she understood my brief perfectly. She was very professional and thorough with my search. My only regret is that the house I eventually found was not through her! I would highly recommend her/Personal Agent to anyone and would definitely go straight to her should I be looking to move in the future!
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Posted 6 years ago
Joe was positive and helpful.
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Posted 6 years ago
All in all, the services and dealings with staff at the personal agent in Epsom branch, could not be faulted, Nice friendly staff easy to deal with, Special thanks to Joe and Danielle.
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Posted 6 years ago
The staff were always very proactive and determined to achieve a sale, did what they said they would do and always kept me up to date with developments. I would certainly use them again
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Posted 6 years ago
Bought and let through personal agent. Very thorough and great level of service on both sides. Would highly recommend.
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Posted 6 years ago
They always made me feel like was very important. As a first time buyer things can be extremely daunting but The Personal Agent team we’re kind, thoughtful and accommodating. My every need was seen to.
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Posted 6 years ago
I couldn’t recommend The Personal Agent more highly. From the swift sale of my property ( two weeks) to agreeing my onward purchase also through them they dealt with both transactions in a professional timely manner. I found the whole team Cat, Andrew and Paul extremely responsive, honest and proactive.
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Posted 6 years ago
If it wasn't for Cat at the personnel agent we would have backed out of the sale as we were getting so fed up how long it was dragging on for. She was always there to answer or find out any questions for us, even on days she wasn't in she came back to us straight away. She also chased up solicitors when all went quite leaving us wondering. She even chased up our own solicitors when are calls were not being returned, in a word she was brilliant and kept the whole transaction together. If it hadn't been for her we would have dropped out.
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Posted 6 years ago
The ladies at the Epsom branch couldn't have been more helpful - both Ellis and Danielle were an absolute pleasure to deal with and made the move into our first home in the UK as seamless and pleasant as can be.
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Posted 6 years ago
Got the sale through efficiently, although we had problems. So I would recommend them.
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Posted 6 years ago
Excellent service. Let me property again straight away.
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Posted 6 years ago
Very focused team and really pro-active with status updates.
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Posted 6 years ago
professional and very persistent
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Posted 6 years ago
The Personal Agent were very attentive on all levels and managed to sell my Mothers house, under very difficult circumstances, after it had been on the market for over a year. A very good team. Elaine Riding
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Posted 6 years ago
"Everyone was very polite and professional. Quick and competent service which made us feel like people and not just customers"
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Posted 6 years ago
They were very professional.
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Posted 6 years ago
""Sophie and Chris were absolutely brilliant from start to finish. I could not ask for a better estate agent who provided advice throughout the process of my first property purchase. I would have no hesitation in recommending them to anyone. Thanks for all your help!
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Posted 6 years ago
My initial contact with the Personal agent was with Cheryl who was very helpful and professional. She was very understanding to my needs and because of her helpfulness ended up taking on my two rental properties.I have since dealt with a couple of her colleagues namely Joe and Michelle and they too have been very helpful, honest.
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Posted 6 years ago
Just purchased a house through The Personal Agent , they were excellent in keeping me updated with the progress and answered any enquiries I had very swiftly. I dealt with a lady named Sophie and thought she was very professional. Excellent service.
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Posted 6 years ago
The Personal Agent is rated 4.8 based on 212 reviews