“So disappointed. I placed an order for multiple items, but they never arrived.
I sent numerous emails to the support team, but I never received any response.
I cannot even cancel my purchase as I ordered it in December.”
“Do not use this company if you value your privacy and are select in who is able to keep your data.
This company have breached data protection by keeping my data without consent and despite numorously asking them to delete, requests have been ignored.”
“Ordered goods. Didn't arrive within 48 hours, still not got them 5 days on. Asked them to resend as paid for. They won't resend or refund or even compensate. They are ignoring me. Placed order on 14th July, have to wait 15 working days - until 17th August before they decide to do anything. Ridiculous!!! No empathy, terrible customer service. Courtney is nice, some unknown person, no giving name very horrible and cold”
“Hi ordered a Leo crystal guid set and the amber “crystal” inside felt so off so I decided to put a candles under it turns out it was a piece of plastic, could smell it a mile off”
“I ordered 29 for the first time on 29th November and have waited 13 days now. I have been told to wait until 25 December before they class this as not received. Will not order again from here.”
“I am extremely disappointed in the products I received and my entire experience with The Psychic Tree!
I received Crystals that were not hardly anything true to the picture! Both the Size and Look of them were almost 100% off. I paid almost $4 each for pinky sized Crystals! One even came chipped and feels like plastic! I’m extremely upset as I was looking forward to a few quality, affordable Crystals off as what looked to be a reliable website. The shipping took weeks too!”
“I placed an order over a month ago 02/25/2021 kept up with my tracking info, my items hasn't been moved since March 9 & still showing in the UK. Great website, but maybe good for only browsing. Cant recieve a refund til after 25 business days! Would recommend A Peace of Mind over this one.”
