The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.85

4.9 Rating 3,604 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

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“Staff were great! Very helpful and respectful.”

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Posted 4 years ago

“helpful staff , good service and good prices.”

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Posted 4 years ago

“Fast and efficient service, thanks”

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Posted 4 years ago

“Outstanding customer service and unbeatable prices on fish accessories and food! Love doing all my aquarium shopping at tech den :)”

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Posted 4 years ago

“Always great guys. Thanks for the sweeties!”

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Posted 4 years ago

“We experienced issues with the product we purchased (it did not work) but it has been resolved satisfactorily.”

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Posted 4 years ago

“Excellent service as usual”

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Posted 4 years ago

“They are not in it for money and are 100% honest with tank size for types of fish tec dan has everything your fish love thank u guys for having great customer service.”

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Posted 4 years ago

“Whilst I have been very happy so far with every purchase, the last was not up to the usual standard: Aqua Pic acid buffer was hard as rock and should be like loose granulates! To measure properly completely unsuitable!! Would hope I can return it…or exchange! Regards, Edmund KRONAWETTER 0493 099 719”

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Posted 4 years ago

“Extremely helpful and amazing customer service. They are always willing to help and will give honest advice that you can trust !”

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Posted 4 years ago

“Great aquarium and fish supplies shop.”

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Posted 4 years ago

“10 out of 10 never had a drama and they are always happy to help and GREAT price and this order come before my live fish order”

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Posted 4 years ago

“I don't understand why they can't turn the lights on in there shop, it is hard to view products, I have thought about bring a torch as a joke,I had to take a product over to fish tank light just to read it, I did not but fish in my last visit as it was to hard to get served in there tiny narrow fish isle”

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Posted 4 years ago

“Reasonably quick postage, however products always well packaged and reliable. Can recommend”

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Posted 4 years ago

“I have made numerous purchases from tech den. They are always extremely fast to process order and ship and normally arrives following day 😁 I have a large reef setup at home and handy to have items arrive 1-2 days. Outstanding service and im more then happy to make future purchases.”

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Posted 4 years ago

“I am so pleased with my purchase, my order arrived after a couple of days in a secure package. Definitely recommended!Thank you!”

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Posted 4 years ago

“Great service & as always fast delivery from the tech den. & been to the store a couple of times & staff always friendly & helpful”

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Posted 4 years ago

“Always good communication and quick delivery.”

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Posted 4 years ago

“It's always a pleasure dealing with a company that offers great value for the products they sell, hassle-free online purchasing and super fast delivery with everything packed perfectly in the box with no damage. Well done team. 5 Star Service.”

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Posted 4 years ago

“The items were delivered in good condition. Thanks for the bonus mentos. 😝”

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Posted 4 years ago

The Tech Den is rated 4.9 based on 3,604 reviews