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The Tech Den Reviews

4.9 Rating 3,337 Reviews
96 %
of reviewers recommend The Tech Den
4.9
Based on 3,337 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tech Den Reviews
Anonymous
Anonymous  // 01/01/2019
Happy with the delivery. The Chihiros "Mate" is a solidly built product.
Helpful Report
Posted 4 days ago
I always come in and ask Qs with the long term knowledgable staff, I know I can get what I need when I need it when other aquarium shops etc don’t keep the extensive range like Tech den.
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Posted 1 week ago
Very good, easy to navigate site and quick turnaround.
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Posted 2 months ago
Good service, wide range of products and competative prices
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Posted 3 months ago
Good customer service and a lot of big brand items under the one roof. I spent a good chunk of money that day and drove a quite a few hours to get there and home again, and I also received a small discount which was good.
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Posted 3 months ago
Very happy with service. Products seem to go out quickly
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Posted 3 months ago
Always a nice smooth transaction at a good price with quick delivery.
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Posted 3 months ago
Great variety of fish and products… good customer service too I was asked several times if I needed a hand…
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Posted 4 months ago
happy with service ordered in special product and got it through post in good order. Sales kept me in loop as to its expected arrival. Only thing I would suggest is to send products direct to customer if already paid for to speed up delivery time
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Posted 4 months ago
The Tech Den offers a wide range of products in fish keeping both salt water and freshwater water plus lots of aquarium equipment
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Posted 4 months ago
Delivery on time. Return is always a challenge for inter state. Online category was great. Found what I needed everytime.
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Posted 4 months ago
👍 good service and price.
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Posted 4 months ago
Excellent service and product but too expensive
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Posted 4 months ago
Always professional, friendly service, easy to order online and delivery is super fast! Love Tech Den 😁
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Posted 5 months ago
Brilliant place
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Posted 5 months ago
Good variety and seemingly good quality. Labelling of frozen food only represented cheaper product.
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Posted 5 months ago
Very prompt service
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Posted 6 months ago
The lady that served us seem to have no care of been there, she didn’t want to help us all that much .. scanned our product twice and wasn’t very fazed I think that the customer service side of things has fallen no bubbly vibe. I have been coming to the tech den since they opened. Maybe she was having a bad day. I will always shop there .. just feel the atmosphere has changed with staff
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Posted 7 months ago
Everything I have ordered each time has arrived well packed and quickly. Their prices are competitive so that makes then a go to each time.
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Posted 7 months ago
The product - Acqua One Focus light is advertised as able to be utilised directly into an Acqua One back filter or with the included bracket but cannot be utilised with the back filter as the included bracket is glued to the light.
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Posted 7 months ago
The Tech Den is rated 4.9 based on 3,337 reviews