The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,213 Reviews

97 %

of reviewers recommend The Tech Den

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, wide range of products and competative prices”

Helpful Report

Posted 2 days ago

“Good customer service and a lot of big brand items under the one roof. I spent a good chunk of money that day and drove a quite a few hours to get there and home again, and I also received a small discount which was good.”

Helpful Report

Posted 6 days ago

“Very happy with service. Products seem to go out quickly”

Helpful Report

Posted 3 weeks ago

“Always a nice smooth transaction at a good price with quick delivery.”

Helpful Report

Posted 4 weeks ago

“Great variety of fish and products… good customer service too I was asked several times if I needed a hand…”

Helpful Report

Posted 1 month ago

“happy with service ordered in special product and got it through post in good order. Sales kept me in loop as to its expected arrival. Only thing I would suggest is to send products direct to customer if already paid for to speed up delivery time”

Helpful Report

Posted 1 month ago

“The Tech Den offers a wide range of products in fish keeping both salt water and freshwater water plus lots of aquarium equipment”

Helpful Report

Posted 1 month ago

“Delivery on time. Return is always a challenge for inter state. Online category was great. Found what I needed everytime.”

Helpful Report

Posted 1 month ago

“👍 good service and price.”

Helpful Report

Posted 1 month ago

“Excellent service and product but too expensive”

Helpful Report

Posted 1 month ago

“Always professional, friendly service, easy to order online and delivery is super fast! Love Tech Den 😁”

Helpful Report

Posted 2 months ago

“Brilliant place”

Helpful Report

Posted 2 months ago

“Good variety and seemingly good quality. Labelling of frozen food only represented cheaper product.”

Helpful Report

Posted 2 months ago

“Very prompt service”

Helpful Report

Posted 3 months ago

“The lady that served us seem to have no care of been there, she didn’t want to help us all that much .. scanned our product twice and wasn’t very fazed I think that the customer service side of things has fallen no bubbly vibe. I have been coming to the tech den since they opened. Maybe she was having a bad day. I will always shop there .. just feel the atmosphere has changed with staff”

Helpful Report

Posted 4 months ago

“Everything I have ordered each time has arrived well packed and quickly. Their prices are competitive so that makes then a go to each time.”

Helpful Report

Posted 4 months ago

“The product - Acqua One Focus light is advertised as able to be utilised directly into an Acqua One back filter or with the included bracket but cannot be utilised with the back filter as the included bracket is glued to the light.”

Helpful Report

Posted 4 months ago

“Good to deal with but for some reason when items are sent it requires a signature upon delivery which always costs me time running to the post office when I’m not home .”

Helpful Report

Posted 5 months ago

“Great place for pretty most aquarium supplies with very helpful staff and I've always had reliable delivery when ordered online. I have found Tech den limited on some more specialised items like botanicals and plants but overall If it wasn't for distance I would happily shop here more often. The only criticism I would have is the inability to reserve live fish online or at least ring and confirm stock on weekends. It is a fair drive from Brisbane on a Saturday and the website may say there is 6 of an item in stock, but there is no way of confirming that or reservng the item. You just have to take the risk that spending the time and petrol to get there is worth it..”

Helpful Report

Posted 5 months ago

“Quick turn around between ordering and receiving and a good selection of products”

Helpful Report

Posted 7 months ago

The Tech Den is rated 4.9 based on 3,213 reviews