The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.85

4.9 Rating 3,009 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 29th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady that served us seem to have no care of been there, she didn’t want to help us all that much .. scanned our product twice and wasn’t very fazed I think that the customer service side of things has fallen no bubbly vibe. I have been coming to the tech den since they opened. Maybe she was having a bad day. I will always shop there .. just feel the atmosphere has changed with staff”

Helpful Report

Posted 10 hours ago

“Everything I have ordered each time has arrived well packed and quickly. Their prices are competitive so that makes then a go to each time.”

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Posted 6 days ago

“The product - Acqua One Focus light is advertised as able to be utilised directly into an Acqua One back filter or with the included bracket but cannot be utilised with the back filter as the included bracket is glued to the light.”

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Posted 1 week ago

“Good to deal with but for some reason when items are sent it requires a signature upon delivery which always costs me time running to the post office when I’m not home .”

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Posted 2 weeks ago

“Great place for pretty most aquarium supplies with very helpful staff and I've always had reliable delivery when ordered online. I have found Tech den limited on some more specialised items like botanicals and plants but overall If it wasn't for distance I would happily shop here more often. The only criticism I would have is the inability to reserve live fish online or at least ring and confirm stock on weekends. It is a fair drive from Brisbane on a Saturday and the website may say there is 6 of an item in stock, but there is no way of confirming that or reservng the item. You just have to take the risk that spending the time and petrol to get there is worth it..”

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Posted 4 weeks ago

“Quick turn around between ordering and receiving and a good selection of products”

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Posted 2 months ago

“All good, what I needed was there. Staff were good no issues.”

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Posted 3 months ago

“Purchased a uv steriliser, The uv bulb was blown. After talk to the wright person the bulb was replaced. Thank you..”

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Posted 3 months ago

“Great staff and fantastic store”

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Posted 3 months ago

“Service was good”

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Posted 4 months ago

“Good products and service, however requiring signature on delivery is a nuisance. I had to pick my parcel up from the post office since I am not home. Allowing to leave in a safe place like most sellers would be better.”

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Posted 6 months ago

“Love this place. A wonderful spot to wander and look as well as some very knowledgeable staff to help out. Only place I could buy what I wanted.”

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Posted 6 months ago

“I got what I ordered. All good”

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Posted 6 months ago

“It was good”

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Posted 6 months ago

“I am very happy with the products and services”

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Posted 8 months ago

“This review would have gotten 5 stars except for the Tech Den requesting the Aus Post delivery be signed for. That is very inconvenient for me. Leave the package, or I will look elsewhere for a supplier who will”

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Posted 9 months ago

Hi Alan, Sorry for the inconvenience caused for any future orders in the note section just write ATL and Australia post can leave it without a signature.

Posted 9 months ago

“Plenty of helpfull,knowledgeable staff who make them selves available, also having the presence of mind to give the customer enough time and space if needed. A good variety of all things needed to keep our aquatic friends happy 😊”

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Posted 10 months ago

“Great staff very helpful”

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Posted 10 months ago

“Red sea 18 ltr Reef Can. Good to deal with.”

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Posted 10 months ago

“The range is tough to beat.”

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Posted 10 months ago

The Tech Den is rated 4.9 based on 3,009 reviews