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The Tech Den Reviews

4.9 Rating 3,337 Reviews
96 %
of reviewers recommend The Tech Den
4.9
Based on 3,337 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tech Den Reviews
Anonymous
Anonymous  // 01/01/2019
Good to deal with but for some reason when items are sent it requires a signature upon delivery which always costs me time running to the post office when I’m not home .
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Posted 8 months ago
Great place for pretty most aquarium supplies with very helpful staff and I've always had reliable delivery when ordered online. I have found Tech den limited on some more specialised items like botanicals and plants but overall If it wasn't for distance I would happily shop here more often. The only criticism I would have is the inability to reserve live fish online or at least ring and confirm stock on weekends. It is a fair drive from Brisbane on a Saturday and the website may say there is 6 of an item in stock, but there is no way of confirming that or reservng the item. You just have to take the risk that spending the time and petrol to get there is worth it..
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Posted 8 months ago
Quick turn around between ordering and receiving and a good selection of products
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Posted 10 months ago
All good, what I needed was there. Staff were good no issues.
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Posted 10 months ago
Purchased a uv steriliser, The uv bulb was blown. After talk to the wright person the bulb was replaced. Thank you..
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Posted 10 months ago
Great staff and fantastic store
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Posted 10 months ago
Service was good
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Posted 1 year ago
Good products and service, however requiring signature on delivery is a nuisance. I had to pick my parcel up from the post office since I am not home. Allowing to leave in a safe place like most sellers would be better.
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Posted 1 year ago
Love this place. A wonderful spot to wander and look as well as some very knowledgeable staff to help out. Only place I could buy what I wanted.
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Posted 1 year ago
I got what I ordered. All good
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Posted 1 year ago
It was good
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Posted 1 year ago
I am very happy with the products and services
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Posted 1 year ago
This review would have gotten 5 stars except for the Tech Den requesting the Aus Post delivery be signed for. That is very inconvenient for me. Leave the package, or I will look elsewhere for a supplier who will
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Posted 1 year ago
Hi Alan, Sorry for the inconvenience caused for any future orders in the note section just write ATL and Australia post can leave it without a signature.
Posted 1 year ago
Plenty of helpfull,knowledgeable staff who make them selves available, also having the presence of mind to give the customer enough time and space if needed. A good variety of all things needed to keep our aquatic friends happy 😊
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Posted 1 year ago
Great staff very helpful
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Posted 1 year ago
Red sea 18 ltr Reef Can. Good to deal with.
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Posted 1 year ago
The range is tough to beat.
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Posted 1 year ago
Good service seem knowledgeable
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Posted 1 year ago
Good shop , good range , good service .
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Posted 1 year ago
Ordering from The Tech Den has been easy! Every time I’ve ordered, I’ve found what I wanted, popped it in the cart and payment has gone through without any issues. Package has arrived within a few days each time in good condition and best part..I get exactly what I need and ordered without any hassles or holdups. Oh and I also get a little pack of mentos in the package which is always a happy yummi bonus I’ll keep ordering simple because Tech Den makes it a breeze Thanks guys 😁
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Posted 1 year ago
The Tech Den is rated 4.9 based on 3,337 reviews