The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,661 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time. Return is always a challenge for inter state. Online category was great. Found what I needed everytime.”

Helpful Report

Posted 11 months ago

“👍 good service and price.”

Helpful Report

Posted 11 months ago

“Excellent service and product but too expensive”

Helpful Report

Posted 1 year ago

“Always professional, friendly service, easy to order online and delivery is super fast! Love Tech Den 😁”

Helpful Report

Posted 1 year ago

“Brilliant place”

Helpful Report

Posted 1 year ago

“Good variety and seemingly good quality. Labelling of frozen food only represented cheaper product.”

Helpful Report

Posted 1 year ago

“Very prompt service”

Helpful Report

Posted 1 year ago

“The lady that served us seem to have no care of been there, she didn’t want to help us all that much .. scanned our product twice and wasn’t very fazed I think that the customer service side of things has fallen no bubbly vibe. I have been coming to the tech den since they opened. Maybe she was having a bad day. I will always shop there .. just feel the atmosphere has changed with staff”

Helpful Report

Posted 1 year ago

“Everything I have ordered each time has arrived well packed and quickly. Their prices are competitive so that makes then a go to each time.”

Helpful Report

Posted 1 year ago

“The product - Acqua One Focus light is advertised as able to be utilised directly into an Acqua One back filter or with the included bracket but cannot be utilised with the back filter as the included bracket is glued to the light.”

Helpful Report

Posted 1 year ago

“Good to deal with but for some reason when items are sent it requires a signature upon delivery which always costs me time running to the post office when I’m not home .”

Helpful Report

Posted 1 year ago

“Great place for pretty most aquarium supplies with very helpful staff and I've always had reliable delivery when ordered online. I have found Tech den limited on some more specialised items like botanicals and plants but overall If it wasn't for distance I would happily shop here more often. The only criticism I would have is the inability to reserve live fish online or at least ring and confirm stock on weekends. It is a fair drive from Brisbane on a Saturday and the website may say there is 6 of an item in stock, but there is no way of confirming that or reservng the item. You just have to take the risk that spending the time and petrol to get there is worth it..”

Helpful Report

Posted 1 year ago

“Quick turn around between ordering and receiving and a good selection of products”

Helpful Report

Posted 1 year ago

“All good, what I needed was there. Staff were good no issues.”

Helpful Report

Posted 1 year ago

“Purchased a uv steriliser, The uv bulb was blown. After talk to the wright person the bulb was replaced. Thank you..”

Helpful Report

Posted 1 year ago

“Great staff and fantastic store”

Helpful Report

Posted 1 year ago

“Service was good”

Helpful Report

Posted 1 year ago

“Good products and service, however requiring signature on delivery is a nuisance. I had to pick my parcel up from the post office since I am not home. Allowing to leave in a safe place like most sellers would be better.”

Helpful Report

Posted 1 year ago

“Love this place. A wonderful spot to wander and look as well as some very knowledgeable staff to help out. Only place I could buy what I wanted.”

Helpful Report

Posted 1 year ago

“I got what I ordered. All good”

Helpful Report

Posted 1 year ago

The Tech Den is rated 4.9 based on 3,661 reviews