The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.85

4.9 Rating 3,010 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 29th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Dean and he was very helpful, even when I ordered the wrong size item. Dean quickly re-ordered the correct item and helped with a refund.”

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Posted 1 year ago

“Good products, quick delivery and service. Thankyou.”

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Posted 1 year ago

“There was quick and prompt. Shame they don't do live fish purchases online.”

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Posted 1 year ago

“Haven't used the products I purchased yet as getting stuff for my son's Christmas present but wrapped well for delivery and the added 'freebies' were a great surprise Will definitely buy from again”

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Posted 1 year ago

“I can get great online services with prompt delivery and the new store is much better, the staff are always happy to see you. So I will continue to shop at The Tech Den”

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Posted 1 year ago

“Good service and delivery”

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Posted 1 year ago

“Good service knowledgeable staff good products and good prices 👍”

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Posted 1 year ago

“Great service although one of my 12 small fish purchased died again within 24 hours. Last time I purchased 6 neon tetras and one was dead when I arrived home which is a 10 minute drive from the store.”

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Posted 1 year ago

“Fast delivery, everything in the order was fantastic except for the tissue cultures.”

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Posted 1 year ago

“I can always rely on the Tech Den to have my internet order to me in good time, at a good price. the staff are very helpful and friendly.”

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Posted 1 year ago

“Awesome fast reliable delivery and service! Items are well packed! Well done team!”

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Posted 1 year ago

“Great shop good prices could be set up better with food all together etc like items all over the shop for fluval n products cleaning brushes some are here others are there little bit annoying”

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Posted 2 years ago

“They know their stuff this mob, very helpful and very quick delivery of my orders.”

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Posted 2 years ago

“works great”

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Posted 2 years ago

“These guys are the real deal with product and price. Only thing is abit lite on people to serve customers. I waited over 20 minutes to get some fish”

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Posted 2 years ago

“Postage time was reasonable. All items arrived as described.”

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Posted 2 years ago

“Been coming to Techden for last two years since setting up our 8 foot tropical community tank. very happy with services, friendly and knowledgable staff. However, we have found the parking area in the new shop is poor despite a large area, the marking for the carpark is so tight, opening car doors can easily cause damage to the car next door especially for young family with children.”

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Posted 2 years ago

“Good service with item shipped out promptly. Little pricey when compared to competitors.”

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Posted 2 years ago

“Paid a little more but preferred to support what seems to be a smaller local company instead of Amazon/EBay. Quick delivery. I was pleasantly surprised by the complimentary lollies included.”

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Posted 2 years ago

“Great range of products, brands and if there was an issue it was sorted with great communication and professional advice. I will continue to purchase from Tech Den for a long time to come.”

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Posted 2 years ago

The Tech Den is rated 4.9 based on 3,010 reviews