The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,661 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

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“For the most part they’re great. Have now had a bad experience being given the wrong substrate when I asked which one was in a display tank. That substrate killed two $60 fish in the span of 24hrs. I had purchased the correct substrate while the second fish was in a small, hospital tank barely hanging on for life but unfortunately that fish passed too. It was a waste in $50 of substrate that killed $120 worth of fish and I’ll be returning the unopened substrate. I’m giving up on fish for a while. I’m too heartbroken over the fish I have lost. Bit disappointing.”

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Posted 5 months ago

“Great sevice as normal . Thanks for that”

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Posted 5 months ago

“My 1kg bags of Hikari algae Catfish Pellets were dispatched and delivered very quickly. Much to the delight of my Gibbes and Bristlenoses. Thanks The Tech Den for such great products, prices and service.”

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Posted 5 months ago

“Love the reasonable prices and super-quick processing and postage.”

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Posted 5 months ago

“Great place to purchase the supplies I need at good competitive pricing, always have what I’m looking for and the postage is always quite quick. The added surprise of a pack of lollies is always great, Thanks Tech Den”

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Posted 5 months ago

“Alway prompt and helpfull . and at a decent price on products.”

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Posted 5 months ago

“The sales assistant was knowledgeable, courteous and friendly.”

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Posted 5 months ago

“Speedy postage, item was in perfect condition.”

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Posted 5 months ago

“As always the team at techden are so efficient, quick dispatch and super kind to include suprise gifts(fish food samples). Techden are my go too shop everytime.”

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Posted 5 months ago

“Very quick delivery”

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Posted 5 months ago

“Decent pricing - good payment options - fast postage”

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Posted 5 months ago

“They are always very helpful, quick to great you and check that your ok while you're browsing. We live close to the city but will go out to them because we have faith in them and the product they sell”

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Posted 5 months ago

“Great selection and wonderful customer service! I only wished they opened earlier so I could stop in after school drop off, though I’m sure my bank account is glad! 😂”

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Posted 5 months ago

“Great company. Great prices. Easy to use website. Safe checkout process. Very safely package. Highly recommend online purchases. Thanks 😊”

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Posted 5 months ago

“Good price and fast delivery”

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Posted 5 months ago

“Fantastic service and very knowledgeable and helpful for what we needed”

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Posted 5 months ago

“I use these guys for all my fish tank and pond needs they are always helpful and knowledgeable”

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Posted 5 months ago

“great staff and quality products”

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Posted 5 months ago

“Great knowledgable staff and good variety of fish,and equipment Thanks”

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Posted 6 months ago

“Ordered a few items online. All arrived on time. Excellent packaging. Great to do business with. Recommend 👍”

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Posted 6 months ago

The Tech Den is rated 4.9 based on 3,661 reviews