The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,052 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

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“Ordinarily you guys are great, and I understand that with your big move these are extenuating circumstances, however I ordered two tissue cultures ( hair grass ), one was fine, the other however was virtually dead and could not be used, in my opinion it shouldn’t of been sent out… As I stated earlier you guys are normally so reliable, and I will continue to deal with The Tech Den Kind Regards Neil Hall”

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Posted 2 years ago

“Fast delivery and I event got some mints!”

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Posted 2 years ago

“Fast service and shipping”

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Posted 2 years ago

“Order was processed and arrived quickly. Prices are competitive. Would purchase from them again in future for my aquarium needs.”

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Posted 2 years ago

“Awesome product. Works perfectly. Quick delivery too. 5*”

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Posted 2 years ago

“I’ve unfortunately haven’t been able to visit the store because of distance, but the online shop layout etc and customer service has been amazing and is my go-to reef equipment shop!”

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Posted 2 years ago

“These guys have become my go-to for aquarium supplies! Really good range, pretty good prices and just a bit of a 1-stop shop.. and it all gets sent really quickly too.”

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Posted 2 years ago

“A very good experience. Web page easy to navigate, easy to order and Aramex Couriers are very professional. I'll be back 😀.”

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Posted 2 years ago

“Great service all round!”

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Posted 2 years ago

“Always very prompt delivery and always well packaged.”

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Posted 2 years ago

“great Service”

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Posted 2 years ago

“Great Service and product range”

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Posted 2 years ago

“I understand you are in the middle of a move but I fail to see why you still can't carry stock, OK I see that it is more to move but with respect that is your problem not mine. I am being penalised and at this point I think I will continue go elsewhere as you probably don't have stock.”

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Posted 2 years ago

“PLEASE stop using Aramex/Fastway. Parcel lost in transit. Even within the same region, they managed to have it lost in transit - no update in tracker after pickup.”

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Posted 2 years ago

“Once again another perfect transaction with this company - every time it is completed in excellent time with both price and communication second to none.”

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Posted 2 years ago

“Amazing pricing (remember to become a member for even better prices) fantastic customer service, very quick postage and sell all the big top quality brand names, I've spent a lot of money here, they should send me a freebie haha Oh yeah, and free lollies with every order :)”

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Posted 2 years ago

“Prices are reasonable and the express postage was very fast. Purchased on Sunday, was in the post on Monday and arrived on Tuesday.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Products arrive in good conditions and always punctual. Sometimes I receive sample-sized freebies on related items I purchase too.”

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Posted 2 years ago

“Always a great store to buy from. Wish I could come in and see all your stuff in person but online shopping will have to do.”

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Posted 2 years ago

The Tech Den is rated 4.9 based on 3,052 reviews