The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.85

4.9 Rating 3,604 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

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“The service is disappointing. Some of the younger staff seem rather arrogant. While the store is big and has a good selection of stock, they are lacking in live plants. Based on the conduct of the staff, I won't be going back”

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Posted 2 years ago

“Well looked after by staff and answered my questions to the best of their ability regarding their livestock.”

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Posted 2 years ago

“Excellent service. Prompt delivery. Well packaged.”

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Posted 2 years ago

“Product arrived on time and in good shape.”

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Posted 2 years ago

“Items are always delivered promptly 👍, well packed and the process of purchasing is straightforward and easy 😁 Good job guys 👏”

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Posted 2 years ago

“Great service! I like shopping locally in Melbourne usually but The Tech Den's service is second to none! I placed my latest order on Tuesday afternoon and received it Friday afternoon. I love their innovative products.Everything that I purchased was money well spent at great prices.”

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Posted 2 years ago

“Good prices and good quality stock. Postage was fast and they even sent me a pkt of mentos. Thanks guys”

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Posted 2 years ago

“Great advice on the fish I purchased very friendly service I love shopping in store”

The Tech Den 5 star review on 6th November 2023

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Posted 2 years ago

“I just went there on the weekend to buy a new pump for my little external Pond Not only did I get that with friendly service, but I got a whole bunch of advice on how to maintain my Pond Very happy customer”

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Posted 2 years ago

“The store looks very good now & health fish”

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Posted 2 years ago

“Popped in to the Tech Den for the first time and wow what a Aquarium shop. So much range in anything you could be looking for. Had 3 staff members ask me if I needed help with anything while I was there great to see service still exists in the world. Had a good chat to Marcus such a great bloke. Do yourself a favour and pop in and have a look. Well worth it 10/10 from me. Will definitely be back.”

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Posted 2 years ago

“Customer service is awsome”

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Posted 2 years ago

“I shop with the tech den quite often and am always very happy with the products, shipping and price. The only time I shop elsewhere is if they don't have something I am after.”

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Posted 2 years ago

“Almost feel like visiting friends, most items needed on shelves or can be ordered in no problem”

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Posted 2 years ago

“very happy, you had everything I needed and were prompt with the delivery”

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Posted 2 years ago

“Good company great products and like to support a queensland company will buy again”

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Posted 2 years ago

“Quick delivery ,fair price,easy website to order from”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“TechDen always has the lowest prices and postage was quick too and they sent me free mentos so im a happy customer. Just started aquarium hobby so ill be going back to TechDen always. Very happy”

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Posted 2 years ago

“Love the Tech Den. I live in Tasmania and the speed in which I get my Sera fish food is incredible! My bristle nose catfish just loves the Sera spirulina tablets and Tech Den have always got them or notify you when they've got another shipment in. Plus the guys and girls at Tech Den put in a pack of Mentos lollies for me!!! So it's a win win every time. Thanks Tech Den. 🙃”

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Posted 2 years ago

The Tech Den is rated 4.9 based on 3,604 reviews