The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,052 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

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“Always reliable suppliers. Great follow up if any issues, which are very very few indeed!!”

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Posted 3 years ago

“Best prices..Good specials and deals, very responsive to messages and offer helpful advice. quick postage which was appreciated as I urgently needed a new heater for my aquarium. Will continue to buy all supplies from this company”

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Posted 3 years ago

“Everything I needed and it was delivered quickly.”

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Posted 3 years ago

“The Tech Den has a very extensive range and is very easy to order from. The Kessil lights I ordered turned up promptly.”

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Posted 3 years ago

“Good prices,fast delivery”

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Posted 3 years ago

“Initially I only shopped online at The Tech Den because I noticed they re-homed fish. (This impressed me because I'm over other creatures being seen as valued pets but fish being seen as disposable decorations fed by an unethical industry that fails to inform people of even basic care). Then the Tech Den turned out to consistently have high quality product, really competitive prices & great customer service. Their advice is real & educated - not the invented quick sale advice you get at so many aquarium outlets. And they still re-home fish. So it's now the place I look first when I need something.”

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Posted 3 years ago

“Turn your lights on in store, shop is to dark”

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Posted 3 years ago

“Very prompt service! Package arrived within a couple of days! Very happy with this company.”

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Posted 3 years ago

“Staff were great! Very helpful and respectful.”

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Posted 3 years ago

“helpful staff , good service and good prices.”

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Posted 3 years ago

“Fast and efficient service, thanks”

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Posted 3 years ago

“Outstanding customer service and unbeatable prices on fish accessories and food! Love doing all my aquarium shopping at tech den :)”

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Posted 3 years ago

“Always great guys. Thanks for the sweeties!”

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Posted 3 years ago

“We experienced issues with the product we purchased (it did not work) but it has been resolved satisfactorily.”

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Posted 3 years ago

“Excellent service as usual”

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Posted 3 years ago

“They are not in it for money and are 100% honest with tank size for types of fish tec dan has everything your fish love thank u guys for having great customer service.”

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Posted 3 years ago

“Whilst I have been very happy so far with every purchase, the last was not up to the usual standard: Aqua Pic acid buffer was hard as rock and should be like loose granulates! To measure properly completely unsuitable!! Would hope I can return it…or exchange! Regards, Edmund KRONAWETTER 0493 099 719”

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Posted 3 years ago

“Extremely helpful and amazing customer service. They are always willing to help and will give honest advice that you can trust !”

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Posted 3 years ago

“Great aquarium and fish supplies shop.”

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Posted 3 years ago

“10 out of 10 never had a drama and they are always happy to help and GREAT price and this order come before my live fish order”

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Posted 3 years ago

The Tech Den is rated 4.9 based on 3,052 reviews