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The Tech Den Reviews

4.9 Rating 3,350 Reviews
96 %
of reviewers recommend The Tech Den
4.9
Based on 3,350 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Tech Den Reviews
Anonymous
Anonymous  // 01/01/2019
Everything I needed and it was delivered quickly.
Helpful Report
Posted 3 years ago
The Tech Den has a very extensive range and is very easy to order from. The Kessil lights I ordered turned up promptly.
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Posted 3 years ago
Good prices,fast delivery
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Posted 3 years ago
Initially I only shopped online at The Tech Den because I noticed they re-homed fish. (This impressed me because I'm over other creatures being seen as valued pets but fish being seen as disposable decorations fed by an unethical industry that fails to inform people of even basic care). Then the Tech Den turned out to consistently have high quality product, really competitive prices & great customer service. Their advice is real & educated - not the invented quick sale advice you get at so many aquarium outlets. And they still re-home fish. So it's now the place I look first when I need something.
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Posted 3 years ago
Turn your lights on in store, shop is to dark
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Posted 3 years ago
Very prompt service! Package arrived within a couple of days! Very happy with this company.
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Posted 3 years ago
Staff were great! Very helpful and respectful.
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Posted 3 years ago
helpful staff , good service and good prices.
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Posted 3 years ago
Fast and efficient service, thanks
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Posted 3 years ago
Outstanding customer service and unbeatable prices on fish accessories and food! Love doing all my aquarium shopping at tech den :)
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Posted 3 years ago
Always great guys. Thanks for the sweeties!
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Posted 3 years ago
We experienced issues with the product we purchased (it did not work) but it has been resolved satisfactorily.
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Posted 3 years ago
Excellent service as usual
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Posted 3 years ago
They are not in it for money and are 100% honest with tank size for types of fish tec dan has everything your fish love thank u guys for having great customer service.
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Posted 3 years ago
Whilst I have been very happy so far with every purchase, the last was not up to the usual standard: Aqua Pic acid buffer was hard as rock and should be like loose granulates! To measure properly completely unsuitable!! Would hope I can return it…or exchange! Regards, Edmund KRONAWETTER 0493 099 719
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Posted 3 years ago
Extremely helpful and amazing customer service. They are always willing to help and will give honest advice that you can trust !
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Posted 3 years ago
Great aquarium and fish supplies shop.
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Posted 3 years ago
10 out of 10 never had a drama and they are always happy to help and GREAT price and this order come before my live fish order
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Posted 3 years ago
I don't understand why they can't turn the lights on in there shop, it is hard to view products, I have thought about bring a torch as a joke,I had to take a product over to fish tank light just to read it, I did not but fish in my last visit as it was to hard to get served in there tiny narrow fish isle
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Posted 3 years ago
Reasonably quick postage, however products always well packaged and reliable. Can recommend
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Posted 3 years ago
The Tech Den is rated 4.9 based on 3,350 reviews