The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.86

4.9 Rating 3,667 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

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“I have great respect for the team at The Tech Den. While their prices are not always cheapest, their service and after sales service are a cut above most other companies I have dealt with, making every purchase worthwhile. Great job”

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Posted 5 years ago

“Spoke with young Dean and he helped me immensely with my marine tank problem. I didn’t feel rushed and he made sure I understood what he was saying. He’s definitely the type of employee you want representing your Company.”

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Posted 5 years ago

“Staff at the Tech Den are always super helpful and knowledgeable. We have purchased quite a few things lately and always feel like the products are great quality and brilliant prices. Also, Dean is amazing, he has gone out of his way on 2 occasions to hand deliver products to our door. So impressed with the customer service here!”

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Posted 5 years ago

“Always great gear at a very good price! Thanks!!!”

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Posted 5 years ago

“Excellent service and great prices”

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Posted 5 years ago

“Very competitive prices and the delivery was fast. I also felt very well informed of where the package was up to.”

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Posted 5 years ago

“Tech den always has great prices and the shipping is fast and reliable. I highly recommend tech den to anyone who is looking to buy aquarium products. It would be great if they started to shipped plants and live stock as well.”

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Posted 5 years ago

“I always use The Tech Den. Never had a problem, goods always arrive on time and 99% of the time I can find exactly what I need or I can order it in. Excellent service.”

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Posted 5 years ago

“Great local LFS and great prices. Wish there was more variety of plants and freshwater gear.”

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Posted 5 years ago

“Best service range prices and store in Brisbane”

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Posted 5 years ago

“Very good staff, especially Dean and very good customer service. The fish are excellent and very healthy😀.”

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Posted 5 years ago

“Great store with everything you need. Staff are fantastic and full of knowledge”

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Posted 5 years ago

“Excellent and friendly service, knowledgeable staff, special thanks to Tyler and Dean and robyn emily”

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Posted 5 years ago

“Fry food arrived quickly, very very happy babies thanks 🙏”

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Posted 5 years ago

“Not leaving your customers standing at the counter for a period of time would be good... some staff of late it seems a hassle to help customers... not especially good customer service.”

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Posted 5 years ago

“My order arrived within the week I ordered, and it arrive in perfect condition. They also had put in a packet of mentos, which I wasn’t expecting, and it made my day! Thank you!”

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Posted 5 years ago

“Awesome service as always”

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Posted 5 years ago

“The Staff of The Tech Den ( Caboolture ) have always been very supportive in my growth with my new adventure - Discus Fish , which hasn't been an easy one , but thanks heaps for their great knowledge and advice , to us in achieving our gold - our 330 litre Discus Tank which is up and running very well and looks great with the plants on the drift wood , which make it a lot easier to do a gravel vac.”

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Posted 5 years ago

“Large range of products and fast shipping, I have never had any issues ordering through The Tech Den. Am sure I'll shop with them again”

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Posted 5 years ago

“Best service good selection of products I use seachem and nls only place I get my fish maintenance equipment”

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Posted 5 years ago

The Tech Den is rated 4.9 based on 3,667 reviews