The Tech Den Reviews

Name: The Tech Den
Address: 28, Piper Street, Caboolture
Rating: 4.85

4.9 Rating 3,604 Reviews

96 %

of reviewers recommend The Tech Den

4.9

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Tech Den 5 star review on 20th December 2025

Anonymous // 01/01/2019

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“Contacted Tech Den about a warranty problem and they did not hesitate to solve the matter. They were very helpful and arranged for a replacement item to be sent out at no cost. I would highly recommend them to everyone with their customer service and products.”

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Posted 4 years ago

“Fantastic experience, order delivered very promptly”

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Posted 4 years ago

“Good customer service. Delivery on time.”

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Posted 4 years ago

“Good people great knowledge and service”

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Posted 4 years ago

“you could not ask for anymore, I live in Melbourne and I buy all my fish products from the Tech den, To me the best, service, advice, delivery, and products. The Girls do such a great job, sorry guys too but I don't deal with them much lol, except when it comes to Bob my freshwater Moray Eel.BUT need new lollies over mentos”

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Posted 4 years ago

“Fast service”

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Posted 4 years ago

“Delivered quickly and well packed”

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Posted 4 years ago

“All good, very quick delivery”

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Posted 4 years ago

“I make all my online purchases from The Tech Den, pricing is competitive and the delivery is always fast. plus the web site is also easy to navigate.”

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Posted 4 years ago

“Excellent customer service as usual”

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Posted 4 years ago

“Very good business. I have been shopping online with them for years and they are always reliable and efficient. You can shop with confidence 5⭐️”

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Posted 4 years ago

“Great service, large range of stock at good prices, fast delivery, items arrived a day early to Melbourne. Well packaged, good communication via email in regards shipping and order confirmation. I will use these guys for my future reef tank needs.”

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Posted 4 years ago

“Fast shipping! Most products I needed were in stock and at competitive prices.”

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Posted 4 years ago

“Always willing to answer questions with the right info. Great product range. Almost always has what I need and if they do not have it, I don’t normally have to wait to long to get it. Always good to deal with people who are passionate about what they do and sell.”

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Posted 4 years ago

“Always found the range, prices and advice excellent. Can’t wait for the new bigger store. Thanks guys”

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Posted 4 years ago

“as usual these days know customer service”

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Posted 4 years ago

“always had great service, plenty of varied hardware and livestock”

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Posted 4 years ago

“Excellent service, great delivery.”

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Posted 4 years ago

“Very convenient and simple site to purchase from..delivery costs and speed are awesome..Tech Den is my go to for aquarium supplies”

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Posted 4 years ago

“I really wanted to get a couple more Angel Fish for my 4' tank,& has my eyes on some medium sized ones. The sales person made me feel like I shouldn't, after I told her I have a 4ft tank, so I ended up not getting them (only the smaller ones I'd already chosen). It did annoy me a bit. She was unaware I have a 2nd tank ready to set up, & I intended eventually moving some of my fish across to it once the bio cycle is suitable.”

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Posted 4 years ago

The Tech Den is rated 4.9 based on 3,604 reviews