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The White Company Reviews

2.3 Rating 231 Reviews

30 %

of reviewers recommend The White Company

Company Reviews

2.3

Based on 231 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read The White Company Reviews

About The White Company:

Founded in March 1994, The White Company is a specialist mail-order company offering a wide range of lifestyle products for the home, principally in White. The company philosophy is and always has been to provide only the finest quality at outstanding value for money. We only work with the best factories in the world and almost everything we sell is made exclusively for us.

Visit Website

Phone:

0844 736 4222

Email:

services@thewhitecompany.com

Location:

The White Company (London) LLP, 1 Derry Street
London
W8 5HY

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The White Company 5 star review on 6th July 2023

The White Company 1 star review on 4th December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Linen bundle is very good value and very good price”

Posted 5 years ago

“Great products and quick delivery”

Posted 5 years ago

“My ordered arrived much quicker than I expected and everything was well packaged and arrived in a cardbox box, which I much prefer over the horrible plastic shipping bags which a lot of clothes retailers tend to use. The clothes were a gorgeous quality and I enjoyed wearing them straight away!”

Posted 5 years ago

“Great online user experience. Return policy easy and staff very friendly”

Posted 5 years ago

“Excellent customer service and prompt delivery 15% off goods ordered and packaging excellent Diane Jones Southend”

Posted 5 years ago

“Very nice attitude , helpful and informative ,pleasure to deal with.”

Posted 5 years ago

“I forgot my 15 per cent voucher when |I visited the Edinburgh store and the staff were very helpful and took the 15 per cent off without any problem. Fantastic products”

Posted 6 years ago

“Great sale prices and fast delivery”

Posted 6 years ago

“The product was as usual excellent. Good delivery and good aftersales. Would recommend highly.”

Posted 6 years ago

“Always a pleasure to visit my local White Company Store. As soon as go through the door the subtle aroma created by their own products has a calming effect along with the visual displays of the products available for Sale. Everything is of a high standard and the service is always excellent. Shopping in the White Company is always enjoyable and I rarely leave without buying something.!”

Posted 6 years ago

“Simple but elegant presents at good prices”

Posted 6 years ago

“The white company always delivery a great service. The items are without fault and delivery is always fast too and many times complimentary.”

Posted 6 years ago

“I had 20% off my purchase, which arrived very promptly and beautifully packed.”

Posted 6 years ago

“Lovely product, fast delivery”

Posted 6 years ago

“Just love their products, cashmere is out of this world. Who doesn’t love a beautiful gift, all wrapped up in a beautiful gift box”

Posted 6 years ago

“The assistant was so helpful when I was choosing a diffuser for my daughter. Thank you.”

Posted 6 years ago

“I have shopped with this company for bed linen for a while now and love it . Its great quality and if you shop in store the service Is always first class . Online delivery is always fast and problem free”

Posted 6 years ago

“?? the white company towels & bedding expensive but quality wash really well you get what you pay for definitely recommend . Liverpool 1 store nothing too much trouble friendly help you with anything never rush you.”

Posted 6 years ago

“Love the clothes and is super fast”

Posted 6 years ago

“Very helpful and friendly staff, good stock of very nice clothes, plus delightful toiletries and household linens”

Posted 6 years ago

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The White Company is rated 2.3 based on 231 reviews