The White Company Reviews

Name: The White Company
Address: The White Company (London) LLP, 1 Derry Street, London
Rating: 2.07

2.1 Rating 281 Reviews

26 %

of reviewers recommend The White Company

2.1

Based on 281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About The White Company:

Founded in March 1994, The White Company is a specialist mail-order company offering a wide range of lifestyle products for the home, principally in White. The company philosophy is and always has been to provide only the finest quality at outstanding value for money. We only work with the best factories in the world and almost everything we sell is made exclusively for us.

Visit Website

Phone:

0844 736 4222

Email:

services@thewhitecompany.com

Location:

The White Company (London) LLP, 1 Derry Street
London
W8 5HY

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The White Company 1 star review on 3rd January 2025

Debbie

The White Company 4 star review on 28th December 2024

Sue

The White Company 1 star review on 3rd December 2024

Al T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A family member gifted me something from the White Company. It arrived in a huge box, with another big box inside of that one, plus a smaller gift box inside that! And a load of bubble wrap & tissue paper too. Totally unnecessary for the gorgeous beanie & wrist warmer set she sent me. Since when does wool need bubble wrap?! White Company sort your excess packaging out. Photos included so you can see the ridiculousness of it! I love the gift though.”

Helpful Report

Posted 6 months ago

“Prompt delivery and the towels were excellent quality. I used a voucher towards paying otherwise they would have been on the pricey side.”

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Posted 7 years ago

“Kingsley Removals is a Removal service provider Company in Kent. Their Service is very good and and quick just one call.”

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Posted 7 years ago

“Quick delivery and quality products”

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Posted 7 years ago

“Ordered a new summer goose feather and down duvet. Quick, efficient delivery. Product is really good quality - light and comfortable.”

Helpful Report

Posted 8 years ago

The White Company is rated 2.1 based on 281 reviews