woolroom Reviews

Name: woolroom
Address: 33-35 Pillings Road, Oakham, Rutland, Leicester
Rating: 4.78

4.8 Rating 4,777 Reviews

95 %

of reviewers recommend woolroom

4.8

Based on 4,777 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

33-35 Pillings Road, Oakham, Rutland
Leicester
LE15 6QF

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woolroom 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Item and great value for money. Delivery was super prompt.”

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Posted 4 years ago

“I have bought a mattress and had to buy this topper in order that I might return the mattress if it's not comfortable (it has yet to arrive). I think it should be possible to return a mattress if need be without being made to buy a topper. Also a slight concern that with a mattress and the topper, the double sheets won't be big enough and/or stay tucked in. But this is speculation.”

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Posted 4 years ago

“Great Product, excellent quality.”

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Posted 4 years ago

“very informative website. Felt I had all the information I needed to make my buying decision. Ordered the wool duvet. Arrived a few days later. Well packed and excellent product. Delighted - had been trying to buy a wool duvet for a few months but could not get the information I needed from other people including John Lewis”

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Posted 4 years ago

“Great product, good service - did need to call to confirm order was received as no email was sent, but easily sorted. Very happy with mattress topper, comfortable and warm, thanks. Only confusion is label on topper says dry clean only, but on cover it came in says dry clean or 40C wool wash - can you do either?”

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Posted 4 years ago

“Really good customer service. Product very well made and a good price. I purchased a wool mattress topper. It has made a massive improvement to comfort, I’m not waking with achy hips. Not totally convinced that it good for hot sleepers as yet, (only a week into using it) as I’ve woken up feeling quite hot a few times!”

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Posted 4 years ago

“I love the duvet that I ordered. I had wondered if it might be too heavy for me, being made of wool, but it is light and warm. It seems not to cause me to over heat, though, which is a bonus if you are prone to this during the night. It does not smell of wool either. Just a lovely luxurious duvet, which I would highly recommend whether or not you are trying to avoid synthetic fibres/plastic derived products (the reason why I chose a Woolroom product).”

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Posted 4 years ago

“Really good service and wonderful product. Beautiful quality.”

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Posted 4 years ago

“We originally bought a lightweight wool duvet but wanted to change to a heavier weight for the winter. We chose the Woolroom and a medium weight duvet which is perfect. It is definitely warmer and great for the cold months.”

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Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

“Excellent product, excellent advice, excellent service, an excellent experience altogether!”

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Posted 4 years ago

“It was first time when I slept so good. Quality it's perfect!”

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Posted 4 years ago

“Price on these items is excellent and the value is outstanding. I ordered the lightweight wool comforter and the wool mattress protector. They fit nicely on the U.S. 'full' size bed and offer great comfort, warmth, and allergy-free coverage. Product shipped well and arrived in reasonable amount of time.”

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Posted 4 years ago

“Thank you Woolroom! We have now been using our wool duvet for a little while (Winter time). The experience is very different to previous duvets. The weight wraps you and gives a snug feeling. Like many I suffer from dust mite allergies and this factored into our purchase choice. So far so good, better sleep and less morning stuffiness.”

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Posted 4 years ago

“Goods arrived well packaged and promptly. Thank you. This is for a gift at Christmas and I'm sure she will love it.”

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Posted 4 years ago

“I have already reviewed the actual purchases but this is for service. Yes, five star service. Ordering a doddle, delivery very fast and very efficient. Purchases expertly packaged. I have to say I love this company. Their products are so so well made. Fabulous in this day and age to get quality and service of such high calibre.”