The Face Mask Store Reviews

Name: The Face Mask Store
Address: Unit A 1-4, Anglo Trading Estate, Shepton Mallet, Somerset
Rating: 4.75

4.8 Rating 544 Reviews

93 %

of reviewers recommend The Face Mask Store

4.8

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

The Face Mask Store 5 star review on 11th January 2025

Alan Penheiro-Wharton

Anonymous

Anonymous // 01/01/2019

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“Unlike the competitor company that I tried first, these people have somebody knowledgeable on the other end of the phone. Gave me a very helpful answer to my query and dispatched the mask and filters very promptly.”

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Posted 1 year ago

“An an incredibly essential service for getting quality and official respirators and masks, especially as the ongoing pandemic is being ignored and people are needing to up their respirator game just to avoid damage to their body.”

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Posted 1 year ago

“I don’t write reviews but make an exception in this case to say thank you, as a petite lady with lung conditions, to find masks that actually fit. Thank you so much.”

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Posted 1 year ago

“Very prompt delivery of orders and good range of products stocked. Recommended.”

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Posted 1 year ago

“Excellent service at a reasonable price”

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Posted 1 year ago

“Competitive price. Prompt delivery.”

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Posted 1 year ago

“Great turnaround time (8 days), and the tests I ordered have months of shelf life left! There was superficial damage to the packaging but everything inside was intact. A bit on the pricy side... but given the simmering tarrif situation I'm not unsurprised.”

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Posted 1 year ago

“The Customer Service is very good.”

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Posted 1 year ago

“Staff member Patrick dealt efficiently with my order over the telephone. Very helpful. Good quality masks.”

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Posted 1 year ago

“Appreciate this is more an issue with DPD, but I paid extra for next day delivery and did not get next day delivery due to unknown delays. A refund of delivery costs would be appropriate in this case. Mask and filters were delivered as described.”

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Posted 1 year ago

“Good product, reasonable price and quick delivery. 👍”

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Posted 1 year ago

“Genuine filters not Chinese rubbish”

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Posted 1 year ago

“Prompt delivery and excellent product”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“Easy ordering process and good comms all through to delivery.”

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Posted 1 year ago

“Trident and the redoubtable folks at the Face Mask Store have stepped in to innovate where 3M won't, and sensible people the world over are grateful. A fully black, FFP3-certified, headbanded respirator with nose foam is a crucial gift to those of us who've needed to comply with occupational dress codes (commonly all-black in nature, especially in the service sectors). Thank you for offering a regular-sized model with extended headstraps: this is hugely valued by those of us with big skulls. Top-tier work. The Project 3 Black FFP3 Mask will soon be my go-to model.”

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Posted 1 year ago

“Genuine product at a great price, match that with a lightening delivery time and there's nothing not to love. Would I use them again? Absolutely yes.”

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Posted 1 year ago

“Quick and easy to use and the products are exactly as described. Thank you”

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Posted 1 year ago

“The Rosimask colors are vibrant and pretty but the ear loops are not as comfortable as other FFP2s I've tried like Europapa brand”

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Posted 1 year ago

“Easy to navigate website and altogether a good experience. Goods arrived within two days of purchase securely packaged. Store will now be my go-to for my mask requirements.”

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Posted 1 year ago

The Face Mask Store is rated 4.8 based on 544 reviews