The Holding Company Reviews

4.42 Rating 212 Reviews
85 %
of reviewers recommend The Holding Company
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read The Holding Company Reviews
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020 8445 2888


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Anonymous  // 01/01/2019
It was efficient quick and easy no complaints
Posted 1 year ago
The boxes are of good quality but there is a long wait for delivery
Posted 1 year ago
Ordering was a bit difficult. The item was out of stock and while I was informed about this, within twenty-four hours, when I responded (choosing, as invited, a different but similar item), I did not receive any confirmation that the new order had been placed which, combined with fact that I was still waiting for the item a week later and, as I understand, us both being in central London, made me wonder if the order had gone through at all. Nevertheless, when it arrived I could not have been happier with it. Many thanks.
Posted 1 year ago
Good products, but small item took a week to arrive
Posted 1 year ago
These hat boxes are put together well and look smart on top of my wardrobe. Were easy to order online, unlike many websites, and arrived with no problem.
Posted 1 year ago
Lovely hat box, perfect to transport my fascinator and store for my son's wedding. P & p seemed expensive though.....not sure if it's because of the size!!
Posted 1 year ago
Good- very quick delivery.
Posted 1 year ago
I was pleased with my purchase it fitted well in the small space.
Posted 1 year ago
Great products, great designs: useful and beautiful. The order was packed really well so all arrived in perfect condition. I do wish the website was a bit more intuitive, though, and communication before delivery could have been a bit better.
Posted 1 year ago
We're very pleased to hear you like your purchase. We're launching a major site revamp very soon so watch this space!
Posted 1 year ago
I'm very pleased with my bathroom storage baskets, just what I wanted. Had to wait an awful long time to receive them but I do understand that there was a problem with the order. I will be ordering from this company again though.
Posted 1 year ago
I am very happy with my purchase. High quality product and very well packaged. I would have awarded 5 stars but the wrong item was delivered initially. The service as a result of the error however was excellent. My order was rectified quickly and efficiently. I will purchase from this company again with confidence.
Posted 2 years ago
Great supply of hat boxes backed up by reliable delivery. Used this company twice for hat box purchases and very happy with product & service
Posted 2 years ago
Does the job I wanted it to do .good delivery time too.
Posted 2 years ago
Great product and delivery. Item was too large so I have returned it but not had any confirmation yet so an update would help boost my view also! Thanks
Posted 2 years ago
The postman delivered it about 15 minutes ago!
Posted 2 years ago
The Filing Box is exactly what I wanted. Only thing is it took a long time to arrive, I had to ring after about a week to chase it.
Posted 2 years ago
we're so glad you like your box, and apologise for the longer-than-usual delivery time: we have unprecedented order levels coming through at the moment!
Posted 2 years ago
Hi. Am happy with the product, two acrylic sweater drawers, though unfortunately, one of the drawers fell a small height onto my wooden floor and cracked immediately, soon after it arrived. Could someone please contact me and advise? I am able to send a photo. Many thanks.
Posted 2 years ago
Great boxes. They look the same as pictures and seem durable.
Posted 2 years ago
I have been pleased with my purchases and a broken shoe box in the delivery was well handled by customer services.
Posted 2 years ago
Great products - can’t fault them. However I had to call a couple of times to understand whether my order had been received as you don’t get the usual information emails. Also considering price of delivery it’s slow compared to other small companies that get the products out the next day or two and for the same price.
Posted 2 years ago
We're very pleased you like your purchases - and both surprised and sorry that you didn't get the shipping updates which you should have: you gave a mobile number which was passed to our carrier DPD, who should have kept you informed by text.
Posted 2 years ago
I am really pleased with my wooden ironing board. It is lighter than standard metal ones and more environmentally friendly and nicely designed. Service from the company has been just fine.
Posted 2 years ago
The Holding Company is rated 4.42 based on 212 reviews