The Koin Club Reviews

1.9 Rating 115 Reviews

19 %

of reviewers recommend The Koin Club

Company Reviews

Questions

Metrics

1.9

Based on 115 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Delivery

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Returns

Customer Service

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How quickly does The Koin Club resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 56% of reviewers feedback is The Koin Club takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

64.29%

Industry Average

“ The quality of the product is superb, as is the customer service. I can honestly say, having bought similar items, of a much lower quality elsewhere, that The Koin Club products are value for money. Customer service is also very important and I have nothing but good things to say about how this company operates. Superb. ”

- Stephen Strange

“ Great service really love my products ”

- Anonymous

“ Marvels Infinity War Collection is superb! The customer service team is beyond fantastic, and really care about their customers. 5/5 ”

- Jamie

The Koin Club Reviews

Customer Service - Average