The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

+442380642018

Write Your review

Tell us how The Mortgage Hut made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David has been incredible throughout the whole process of our mortgage renewal. Given the current uncertainty around rates and finances he has made what could have been a really stressful process so easy. He was patient, thorough and really took his time to ensure we have the best product possible. He is personable and trustworthy, keeping us informed at every stage. We will be returning to him in the future and can’t recommend him enough!”

Helpful Report

Posted 2 years ago

“Kieren and Alex are great! Very friendly, reply quickly and are a great asset to the mortgage hut!”

Helpful Report

Posted 2 years ago

“David To is one little diamond! He has worked so hard to get me a mortgage offer. Not a great credit rating but here I am buying my first home. I cannot thank David enough!”

Helpful Report

Posted 2 years ago

“Luke Ollerhead was extremely helpful and understanding in helping us find a suitable lender. To make his job challenging, we were buying a Grade II listed property with single skin construction. In addition, one of us is a US citizen who is here on a BRP. Happily he found us a competitive deal which a lender that accepted our situation within a very short time.”

Helpful Report

Posted 2 years ago

“As first time buyers we were a bit stressed and confused. However, David To has helped us throughout the process finding us the best deal and being supportive all the time. Excellent service, I would definitely recommend David To!”

Helpful Report

Posted 2 years ago

“Jackie is an absolute star. Nothing it to much trouble. Explains everything well and ensures you understand. Regularly checks for new rates and update's accordingly. Highly recommended. Thank you”

Helpful Report

Posted 2 years ago

“Our mortgage specialist Jacky was really helpful in supporting us to secure the best mortgage that met our needs. Jacky’s communication with us was excellent. It’s the second time we have used the mortgage Hut, once again they have delivered!”

Helpful Report

Posted 2 years ago

“Elliott Murtagh - Kind and extremely helpful throughout the process during a difficult time personally. Repeatedly checking for the best deal in the lead up to re-mortgaging. Would recommend in a heartbeat and will be contacting for future enquiries.”

Helpful Report

Posted 2 years ago

“I was very sceptical when calling the mortgage hut as I had previously been turned down by lenders in the past. However, I thought what have I got to loose? On initial call in July 23 an appointment was booked and I had a call from Steve who took a copy of my credit report and talked me through what will happen next. He explained, in detail the full process and cost. In a matter of a week Steve called and said he had me a mortgage in principal. I looked for a home and put an offer in. On calling the company to confirm I was ready to apply I found out Steve had left the company and was handed over to Luke. Luke was brilliant and was up to date on my case showing a good handover was given. Luke proceeded with the application and in a devastating blow I was declined. Luke phoned to give me the news but explained he had another option and to try applying for this new lender. Again I was sceptical, however, gave it one last try. I got it! Luke was brilliant and took me through the whole process and secured the mortgage. There was a lot of paperwork and evidence required which would have scrambled my mind. Luke just told me what I needed and when for. He took care of everything. Once the mortgage was approved and solicitors where doing their process Luke was always on the end of the phone with an army of experts and after care team. Luke watch this process from start to finish having his team update me at every corner. I moved in yesterday. I have a mortgage property, something I never thought would happen. If you are finding getting a mortgage difficult, I suggest giving the mortgage hut a try. Friendly, professional, and exceptionally good customer service and support. This company will go above and beyond to help you.”

Helpful Report

Posted 2 years ago

“We have used Jacky Lambert to help us with our last two mortgages. Very happy with the service and support Jacky has provided both times. Jacky explains the different options very well and chased things on our behalf with the providers. More than happy to use Jacky and Mortgage Hut again in the future.”

Helpful Report

Posted 2 years ago

“Great service from Giacomo Stevens & Andy Holding, extremely helpful throughout the process and would definitely recommend.”

Helpful Report

Posted 2 years ago

“Amy was great”

Helpful Report

Posted 2 years ago

“Elliott has made the process of renewing my mortgage easy and understandable”

Helpful Report

Posted 2 years ago

“The Mortgage Hut are a great company to deal with. They are very professional, informative and thorough. Luke Ollerhead always kept me updated as did Andy Holding. Both are a credit to the company. Many thanks Mortgage Hut.”

Helpful Report

Posted 2 years ago

“David To and his team have been amazing and supportive throughout the process! Constantly keeping us informed and walking us through the process.”

Helpful Report

Posted 2 years ago

“We spoke to lots of mortgage brokers initially at the start of our quest to find a mortgage. Our situation was not straightforward and all and we didn’t feel confident. David To was my favourite from the minute I spoke to him and I knew he would be the one to help us. Thank you for all your help and hard work to secure our mortgage offer.”

Helpful Report

Posted 2 years ago

“Luke secured us a mortgage within a few days, and within two weeks we had a mortgage offer official and will be moving into our dream first home in a couple of months. So grateful for Luke and all he has done for us. Couldn’t recommend him enough.”

Helpful Report

Posted 2 years ago

“The mortgage hut have been spot on. Being a first time buyer with only a 5% deposit and a low credit score we spent some time looking for a broker to suit our needs and mortgage hut did exactly that. From start to finish they have been clear and efficient with all communication. Luke looked after us and got us a great deal in super quick time too. Luke issued us with an AIP on 27th Oct, we put in and had an offer accepted 5 days later, a week after that luke submitted our application then less than 2 weeks later we had our mortgage offer! All our questions were answered quickly and clearly (we had quite a few). Andy also helped once the application was submitted and equally provided a great service. Glad we chose mortgage hut and would definitely recommend 👍🏻”

Helpful Report

Posted 2 years ago

“10/10, great service, great brokers! Oliver and Nichola looked after my application,”

Helpful Report

Posted 2 years ago

“Excellent extremely helpful”

Helpful Report

Posted 2 years ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews