The Trade Centre Wales Reviews

Name: The Trade Centre Wales
Address: Euro Centre, Neath Abbey Business Park,, Neath Abbey
Rating: 4.43

4.4 Rating 689 Reviews

86 %

of reviewers recommend The Trade Centre Wales

Company Reviews

Questions

Metrics

4.4

Based on 689 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01792814300

Email:

marketing@thetradecentrewales.co.uk

Location:

Euro Centre, Neath Abbey Business Park,
Neath Abbey
SA10 7DR

Write Your review

Tell us how The Trade Centre Wales made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Trade Centre Wales 1 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy, The service I received was very helpful and curteous at all times went above and beyond to help me reach my needs highly recommend”

Helpful Report

(Neath) - Posted 3 years ago

“Whilst no particular intention of buying any specific car, I was dealt with professionally and with courtesy. Ben went out of his way to be helpful, as did Mark, I feel that I was offered a good deal overall, and am pleased with my purchase.”

Helpful Report

(Neath) - Posted 3 years ago

“Lovely staff got what we were looking for and very pleased”

Helpful Report

(Neath) - Posted 3 years ago

“After a stressful period when my vehicle was unexpectedly written off, Trade Centre Wales staff supported me through the options of purchasing a new car, choosing a car, paperwork, etc. A friendly, professional, helpful team - special thanks go to Tristan, Darren, Sara and Julian! Happy motoring to me :)”

Helpful Report

(Neath) - Posted 3 years ago

“They went above and beyond to sort me out. Brilliant from start to finish. Well done to everyone there.”

Helpful Report

(Neath) - Posted 3 years ago

“Had a really good experience at Trade Centre Wales in Neath, the service was fast and efficient. Tristan was a great friendly sales man and I found a car I never expected to come back with, so all in all very happy with my purchase:)”

Helpful Report

(Neath) - Posted 3 years ago

“Excellent value for money; great customer service team”

Helpful Report

(Neath) - Posted 3 years ago

“Pushy salesman who made me believe my deposit was refundable. I left for an hour to make the final decision and decided not to buy the car only to be told my refund was non refundable. Aggressive salesman, terrible attitudes and customer service and high mileage cars.”

Helpful Report

Posted 4 years ago

“8000 for a car that started to fall to piece not long after it left the forecourt. That plus the salesmen who will literally follow you around pushing you into a sale. Even when me and my partner want to have a private conversation he would stand close enough to listen in. Disgusting company Pushy salesmen Terrible cars Terrible aftercare”

Helpful Report

Posted 4 years ago

“Even though I had cash to buy a car they really tried to push me to take finance on it, it felt like a really hard sell. The cars seemed very expensive compared to other dealers in the area.”

Helpful Report

Posted 4 years ago

“Pounced on you as soon as you walk through the door and then of you say you just want to have a walk round and look at cars they make you feel unwelcome. Go motorpoint so much more helpful and make you feel welcome from the start, so much more professional and get to view all their cars from every branch”

Helpful Report

Posted 4 years ago

“RIp off! should not waste your money and time here”

Helpful Report

Posted 4 years ago

“Never buy a car from trade centre, selling cars which could kill”

Helpful Report

Posted 4 years ago

“A shocking service we walked in and greeted yesterday 16/04/2021 No hand shakes vow Asked what we liked just as usual salesman was only a boy just out of nappies poor sod what did he know of cars To top it off when they viewed our car to value it they only offered £4000 px for a 205 Ford mondeo in better condition than their outside cars My verdict stay the hell away”

Helpful Report

Posted 4 years ago

“Bought a car from here, was recommended. Good deal on the finance even though was longer than we wanted we were encouraged to take it. Sold RAC warranty, told it was important to have. We signed for the car and off we went. We have had nothing but problems ever since! There were tiny chips in the paintwork on the front of the car and the windscreen so had to get the windscreen changed asap. The engine warning light has been on more times than I can count, lots of problems so in and out of the garage, no one could seem to work out what was wrong so ended up costing us so much money! There is still finance left on the car, so there is no way I can cut my losses and get a new one. I have 2 autistic children and the car is heavily relied upon. Everything that the car has had wrong with it we were told the RAC warranty does not cover it. Finally got around to having the air conditioning refilled which ran out on the journey home and found out after the refilling which I paid for that there must be a leak somewhere that can't be easily seen so therefore would cost me 700 to get the pipes fixed and refilled again! Obviously something I cannot afford. I am barely coping as it is. I am absolutely devastated that a potential perfect car that could have lasted me a long time has turned out this way. I am gutted that I made the decision to go to trade centre Wales on my birthday and treat myself and my family to a new car. I am so disappointed. And from what I can see I am not alone. Such a shame so many decent people have been treated this way. I hope my review helps others to stay away and only wish I read these reviews before I went.”

Helpful Report

Posted 4 years ago

“Would NOT recommend buying a car from Trade Centre Wales! Bought a car on the condition it was serviced, and had 12 months warranty, bought the car in July and have had multiple issues with me taking it back and forth the garage around 6 times! Another issue has now arisen so yet again, I’m without a car while it’s investigated, so many issues in a short space of time! Trade centre just say they can’t do anything! DO NOT BUY A CAR FROM TRADE CENTRE!!!!”

Helpful Report

Posted 4 years ago

“Hi bought a vauxhall mokka 1 7 cdti blue in coulor . Had problems with front suspention from start . Told aftercare this over the phone noise in engine rear breaks grinding exsaust blowing electric mirror shudering and eco botton for start stop not working had most of this work done went back again for front suspention 2nd time still banging engine getting worse day buy day and i did tell this guy there was problems with engine car now sounds like a 1940 tank . After care just fob u off with stuff . I am seeking lagal action over this as car is faulty”

Helpful Report

Posted 4 years ago

“Terrible, terrible, terrible. Never purchase a vehicle from TCW, just reiterating all the other reviews here... As soon as they have your signature on that paper and you drive away, you will never see them again. I made the mistake in not looking at reviews and wish I had. Majority of cars from TCW have issues and costly problems a short while after driving away (just take a read at all of these other reviews). In my case it's a 1.2 TDI Polo, my first car and first real financial burden in my life and I've got to fork out near £1,500 for an EGR and DPF replacement (one of the most expensive jobs on a Diesel engine). NEVER BUY FROM TCW, PLEASE.”

Helpful Report

Posted 4 years ago

“Awful. The sales people bully you into buying a car which ends up breaking down constantly. Avoid!!!”

Helpful Report

Posted 4 years ago

“Would award a 0 if possible. From the time we arrived, the sales person followed us around like a bad smell and was very pushy. This should have raised big red flags for us but unfortunately, with a newborn in tow and needing a new car, it didn't. We agreed on the car and cleared finance with no issue but it was far from the 'drive away in under an hour' that they advertised. Once all signed for and tax sorted, they announced they could only find one key (which was out of battery) and no service book. Again, alarm bells should have rung but at gone 9pm we agreed to return the next day for a new battery and in the hope that they found the missing key. So that's what we did and drove away old school style using the key rather key card. Returned next day where they had found the missing key (complete with dog teeth chew marks) but still no service book. Fast forward a few weeks where we needed a new coil pack...then another...and another. TCW just didn't want to know. 2 years and about 10 coil packs (plus other issues) later, the car starts cutting out every time I break. TCW still ignore us so we involve the finance company who fail to get response from TCW. Tried contacting them again to be ignored BUT they have the audacity to invite us to their VIP event! After yet another large bill and 5 coil packs, we take the hit and pay off the finance in order to get rid of the car. Went to Motorpoint and our experience couldn't have been any further from the one received in TCW. Moral of the story, avoid TCW at all costs as they will take your money and not give a damn once they've got your signature on the paperwork. Would not recommend to anyone, not even to my worst enemy!!!”

Helpful Report

Posted 4 years ago

The Trade Centre Wales is rated 4.4 based on 689 reviews