The Warehouse Reviews

2.1 Rating 266 Reviews

25 %

of reviewers recommend The Warehouse

Company Reviews

Questions

Metrics

2.1

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How do I contact The Warehouse?

Helpful Report

(3 weeks ago)

You can contact The Warehouse by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

87.50%

Industry Average

“ Yesterday i had the pleasure of witnessing one of the best customer service experiences for the first time in years at the Whangarei store. ”

- Mands

“ There are alot of great bargains and great checkout service. Wasn't hard to find things ,. ”

- Anonymous

“ Warehouse Invercargill 21/06/2024, 10:00, Stationery Dept, assistant Nate. I bought a replacement Android phone, which I asked to be 'set up.' This was more complicated than expected due to Samsung's protocols. Nate showed endless patience and technical knowledge combined with a good sense of humour. He exceeded my expectations (I would not have received such service from a competitor). Thank you. ”

- Anonymous

The Warehouse Reviews

Customer Service - Good