The Warehouse Reviews

2.1 Rating 242 Reviews

24 %

of reviewers recommend The Warehouse

Company Reviews

Questions

Metrics

2.1

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

Popular Questions:

Delivery

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How does The Warehouse deliver?

Helpful Report

(2 weeks ago)

The Warehouse delivers items by Courier and Postal Service.

Helpful Report

(2 weeks ago)

33.33%

Industry Average

“ The online shopping service is bad never again shopping online they ship your stuff individually or partly it's really annoying don't know why it's hard to send it all at once the delivery sucks it doesn't come when expected ”

- John

“ Ordered a tv 29th November for delivery auckland. 13th December I'm told it's coming from Ashburton and is still in Christchurch. It's a gift for my brother who has been seriously ill in hospital. When I asked if he will receive by Christmas they were non commital. Never again Warehouse, too stressful for me ”

- Anonymous

“ Do not buy anything online off these frauds. They'll take your money for items they don't have in stock. Extremly hard to communicate with and unhelpful and incompetently run. TV purchased online 25/10/21. Money taken that day today is 18/11/21 and no TV, No timeframe for delivery, no explanations and you can only communicate with them through their facebook page. Meanwhile can't buy off anyone else because they still have my money. ”

- Steve Madgwick

The Warehouse Reviews

Delivery - Slow