Thompson-Morgan Reviews

1.4 Rating 589 Reviews

8 %

of reviewers recommend Thompson-Morgan

1.4

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 22%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Thompson-Morgan deliver? How long does Thompson-Morgan take to deliver? Does Thompson-Morgan deliver on time? How is accuracy and good condition of items delivered by Thompson-Morgan?

Returns

Customer Service

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Phone:

01473 695235

How long does Thompson-Morgan take to deliver?

Helpful Report

(1 week ago)

Thompson-Morgan normally delivers over a month.

Helpful Report

(1 week ago)

42.86%

Industry Average

“ Disgraceful company. Order of plant in stock placed. After 1 week they delayed delivery for 7 months!!! Refused to refund ”

- Gemma K

“ After three weeks waiting for delivery, chased it up, Thompson and Morgan referred me back to Wowcher who referred me back to Thompson and Morgan, who stated that they had no record of my order so referred back to Wowcher. ”

- MISS R ARLOFF

“ Had 2 hanging baskets send out the baskets were in a very poor state box all ripped open baskets tipped over plant and compost was in bottom of box the packaging was useless would have been better in a carrier bag got in touch now got to wate a mouth for 2 new baskets this is not on as I order in January for May delivery very poor service in my book ”

- Eamonn caton

Thompson-Morgan Reviews

Delivery - Slow