Thompson-Morgan Reviews

1.4 Rating 576 Reviews

8 %

of reviewers recommend Thompson-Morgan

1.4

Based on 576 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 22%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Thompson-Morgan deliver? How long does Thompson-Morgan take to deliver? Does Thompson-Morgan deliver on time? How is accuracy and good condition of items delivered by Thompson-Morgan?

Returns

Customer Service

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Phone:

01473 695235

How long does Thompson-Morgan take to deliver?

Helpful Report

(1 week ago)

Thompson-Morgan normally delivers over a month.

Helpful Report

(1 week ago)

38.46%

Industry Average

“ Had 2 hanging baskets send out the baskets were in a very poor state box all ripped open baskets tipped over plant and compost was in bottom of box the packaging was useless would have been better in a carrier bag got in touch now got to wate a mouth for 2 new baskets this is not on as I order in January for May delivery very poor service in my book ”

- Eamonn caton

“ The email said it was scheduled for a “dispatched in 24 hours” delivery. ”

- Elaine F

“ Thompson & Morgan charge £4.99 delivery per plant on Wowcher and Groupon. They set the delivery cost WITH Wowcher and Groupon. So if you buy 6 plants, you’ll pay 6 delivery fees. It’s a scam. ”

- Anonymous

Thompson-Morgan Reviews

Delivery - Slow