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Thompson Cigar Reviews

1.3 Rating 276 Reviews
6 %
of reviewers recommend Thompson Cigar
1.3
Based on 276 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How long does Thompson Cigar take to deliver?
(1 week ago)
Thompson Cigar normally delivers over 7 Days.
(1 week ago)
D

Delivery - Average

50.00%
Industry Average
Paid for and confirmed overnight delivery.
- Jeff Nicholas
Placed an order for my dad's retirement celebration. After the delivery date passed with no updates, I finally contacted their customer support chat and they said they were holding the order until I called them to verify my information. I asked what information they needed and he couldn't tell me unless I called them. I just had them cancel my order. Not worth the headache of dealing with them.
- Alex
Watch out for scam they enroll you in this total value scam. You dont see it coming. Its 14.95 a month and they just take it out of your checking account. This could cause a multitude of problems like NSF checks. Dont go on website please go somewhere else. By the way first delivery was great. Second never happened. Ruin your week or month and order from Thomson cigars.
- Anonymous