Thompson Cigar Reviews

1.3 Rating 262 Reviews

6 %

of reviewers recommend Thompson Cigar

1.3

Based on 262 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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Does Thompson Cigar deliver on time?

(1 month ago)

Greater than 31% of reviewers feedback is Thompson Cigar normally delivers on time.

(1 month ago)

50.00%

Industry Average

“ Now they are saying that the cigars are in route (ups tracking shows a Nov 27 delivery, hadn't order then). ”

- Cynthia Merritt