Thortful Reviews

4.2 Rating 245 Reviews

80 %

of reviewers recommend Thortful

Company Reviews

Questions

Metrics

4.2

Based on 245 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Thortful resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 42% of reviewers feedback is Thortful resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

95.24%

Industry Average

“ FANTASTIC SERVICE! Communication was maintained throughout the process. I had a query with regards to my order this was resolved quickly and effectively. ”

- Ashley

“ Fantastic company with funny cards and lovely gifts always arrives swiftlyand good quality, outstanding customer service always! my go to for cards and little gifts ”

- amanda earland

“ Brilliant service, ordered a card at 5.40pm and it was delivered the very next day. The card was of a very good quality and was loved by the recipient. ”

- Alison

Thortful Reviews

Customer Service - Good