Thortful Reviews

4.2 Rating 298 Reviews

80 %

of reviewers recommend Thortful

Company Reviews

Questions

Metrics

4.2

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Popular Questions:

Delivery

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How quickly does Thortful resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 46% of reviewers feedback is Thortful resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

94.74%

Industry Average

“ Very pleased with my whole experience with Thorful, I bought a loverly card and had a message printed inside very easy to do. Card arrived next day in a very protective envelope. Price and service cannot be faulted. ”

- Peter Sharpe.

“ Have ordered from Thortful many times and the cards have always great with the nice addition of getting the message typed out. The delivery times are always rapid (next morning delivery). Can only applaud Thortful for their great service. Thanks again! ”

- Gerred Fuchs

“ I ordered 4 cards at 3 o clock one afternoon and they arrived first thing the next morning. What an excellent service 👏👏👍👍xx ”

- Rose

Thortful Reviews

Customer Service - Good