Ticket Arena Reviews

Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

4.6 Rating 20,906 Reviews

92 %

of reviewers recommend Ticket Arena

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About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

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Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 1 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely horrible! will not issue the Wristband Refund!”

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Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“we can even log in our accounts u dam scammers, refusing to refound ppl and no answering to our questions”

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Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“cant really find my tickets i have booked”

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(Afro Nation Portugal 2020 | Pre Sale) - Posted 4 years ago

“Customer support absent. Log in doesn’t work, bought tickets but no way to manage them. So useless. Will never use them again. Be aware.”

Helpful Report

Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“HORRIBLE!!!!!”

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(Afro Nation Portugal 2020 | Payment Plan) - Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“Terrible raves these guys are passed it. Mc wicked should put down the mic absolutely pants.”

Helpful Report

Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“Love how they treat all the covid situation for Rolling Loud!”

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(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

“I BELIEVE IN YOU”

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Posted 4 years ago

“Really easy to use and lots of amazing stuff”

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(5 Years Of The Forest | 09.05.20) - Posted 4 years ago

“Desktop site is fine. The mobile site needs a lot of work for ease of navigation. We tried buying there first, each on separate phones. It's awkward and frustrating. So we switched to desktop and no problems.”

Helpful Report

(Jessie Ware) - Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“Straightforward and easy to use”

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(Hospitality Bristol) - Posted 4 years ago

“I didn’t receive a confirmation email but I sent my proof of payment. Instead of offering their assistance and a one-off GWG they refuse to refund me as I missed the deadline. Even though I don’t have a confirmation email with all of the details? Poor service”

Helpful Report

(5 Years Of The Forest | 12.09.20) - Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“No devuelven el dinero para rolling loud portugal, cambiando el cartel, los días de festival y aplazándolo 1 año, poca y mala información”

Helpful Report

Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“No information whatsoever”

Helpful Report

(Rolling Loud 2020 | VIP Tickets) - Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“Putting deadlines on a refund for an event that’s cancelled for the foreseeable is silly. Not everyone checks their email regularly.”

Helpful Report

(Hospitality Returns To The Dock 2020) - Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“Não tenho condições para ir ao evento que foi alterado de ANO, e até agora ninguém me devolveu o dinheiro! Péssimo atendimento! Encomenda nº9762400”

Helpful Report

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 4 years ago

“Simple and straightforward.”

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(Rolling Loud 2020 | Presale VIP Tickets) - Posted 5 years ago

“Appalling service been waiting on a refund since July! Nobody messages me back and I’m still owed £170 refund for an event they got cancelled through no fault of my own!!!”

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(Ibiza Classical) - Posted 5 years ago

Posted 4 years ago

“No contact, no help, no information! The worst company I have ever bought tickets from! AN 2020 was cancelled and the only information that was given was a chance to sell my tickets! I tried to explain I can’t make the festival but on numerous occasions was met with an automatic email response. No contact number no nothing!!!!! Absolutely disgusting”

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Posted 5 years ago

Posted 4 years ago

“Gestion des remboursements horrible. Billet acheté en mai encore en discussion (septembre) pour me faire rembourser un festival qui a été annulé. Les termes et conditions ne sont pas clairs et précis.”

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(Afro Nation Portugal 2020) - Posted 5 years ago

Posted 4 years ago

Ticket Arena is rated 4.6 based on 20,906 reviews