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Ticket Arena Reviews

4.6 Rating 20,902 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 5 star review on 7th January 2022

Ticket Arena 5 star review on 1st October 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my tickets 13 months ago. With just one week till Innervisions it appears to have been postponed until November! No reason given. They have ignored all my emails asking for a refund. Appalling. Steer clear.”

(Innervisions Festival 2022) - Posted 1 year ago

“the worst service ever, they don't respond to emails.”

Posted 1 year ago

“the worst service ever, never got my refund back, they dont respond to emails. almost 300 euros lost because of this sh!t company. I have all the receipts, this company is the worst. 2 years and still never heard back from them or got my money back. HORRIBLE!”

Posted 1 year ago

“Over packed!!”

(DJ RUSSKE Presents NYD) - Posted 2 years ago

“Bad experience because I didn't get any answer From you.”

(Injunction Every Wednesday) - Posted 2 years ago

“It was Absolutely impossible to log in to get my tickets. Tried to log in on my phone, computer then I downloaded the app, reset my password waited 3 days for link to arrive, still noting. Support email that was provided for contact, says that this email is not monitored anymore. I thought that this company is one big scam and I lost the money I paid for the tickets. Luckily someone finally replied and re send me my tickets. Such a hassle tho.”

(CamelPhat - Bristol (NIGHT PARTY)) - Posted 2 years ago

“Doesn’t work”

(Detonate Festival 2022 - Rep Sale) - Posted 2 years ago

“I emailed ticket arena to have the pdf version of my ticket and they never responded. The phone lines also don’t work.”

(CamelPhat - Bristol (NIGHT PARTY)) - Posted 2 years ago

“I have contacted the venue to ask about accessible seating via email and messenger but I have received no reply, the telephone number published for the venue is no longer available. This is a shocking service for people with mobility issues”

(Jessie Ware + Jodie Harsh) - Posted 2 years ago

“They never payed me back the money that was still saved in my wristband.”

(The BPM Festival Portugal 2019) - Posted 2 years ago

“Tried to refund an unused ticket due to covid and had to way of doing it, took my money for no reason”

(The HipHop Warehouse Rave 2022) - Posted 2 years ago

Hi! I'm really sorry to hear about this. We really want to look into this further and get this solved for you. Are you able to please drop me a direct email on support@ticketarena.co.uk and i'll make sure your query is serviced.

Posted 2 years ago

“Lost money because of this stupid credit buying thing, it is just to generate money for them , never ever coming back”

(BASSFEST NYE 2021 - CASHLESS CREDIT) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“I have emailed umpteen times yet not replying. I was unable to go to an event 27th January as I was around a family member over Christmas that didn’t realise they were positive for covid. I did end up contracting covid so a very good job I didn’t go. I did receive an email on 28th to say I could sell my tickets on. Of course this was too late! I’m £50 owed and very rude not to have a response.”

(Paul Alexander Presents THE ANNIVERSARY) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Over sold tickets way too much, was like sardines in a tin. Also hour wait for drinks and people on the bar were so slow and minimal. Tickets was so over sold that it was like inhaling people’s breath and BO, now suffering with covid. Never again.”

(DJ RUSSKE Presents NYD) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“The booking was of good and an easy way. But refund due to cancellation not yet done.”

(Armani U L-Klikka Presents ALL IN!! Boxing Day Special) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“A lot of messing around with all different tickets and drink tickets.”

(BASSFEST NYE 2021 - CASHLESS CREDIT) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“my ticket wasn’t delivered to me on time and i had to message a bunch of people to get it sent to me”

(Wildlands Weekender 2021) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Purchased by accident and never heard back from customer support.”

(NYE - Annie Mac, Mella Dee & Jaguar) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Unable to refund tickets to event due to not being vaccinated. Lost a high % of the original ticket price.”

(Wildlands Weekender 2021) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“I didnt get the full refund”

(Carl Bee Presents BEE VIP NYE 2022) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

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Ticket Arena is rated 4.6 based on 20,902 reviews