Ticket Arena Reviews

4.6 Rating 20,903 Reviews
92 %
of reviewers recommend Ticket Arena
Read Ticket Arena Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

Write Your review

Tell us how Ticket Arena made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Xxxxxxxxxxxxx
Helpful Report
(LIAM GALLAGHER - Live In Concert - 18.07.19) - Posted 1 year ago
Fácil compra
Helpful Report
(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 1 year ago
Considering it was free it was well worth it, however not a very busy venue due to the time of year so would recommend trying another time
Helpful Report
(Free Rave Christmas Special) - Posted 2 years ago
A great view , and a great mix of people, however the last hour was a little weird and no proper ending to the evening.
Helpful Report
(Paul Alexander Presents THE ANNIVERSARY) - Posted 2 years ago
I thought the event was brilliant however I do think the tickets were over-sold because you could not move. We waited over and hour for drinks which was frustrating and to find out you can only pay by card was the one thing that really annoyed me because I only took cash and it didn’t state or advise anywhere that it was card only
Helpful Report
(DJ RUSSKE Presents NYD) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
The app and lots of the website don't work, but otherwise tickets are generally reliable
Helpful Report
(RUN 2022) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Stupid fees as usual
Helpful Report
(ENRG Presents Eris Drew X Octo Octa & Gina Breeze IWF Liverpool) - Posted 2 years ago
Easy to buy tickets. However, I paid extra to be able to access my tickets on my mobile phone rather than having to print them out, but this feature doesn't actually work.
Helpful Report
(Cirque Du Soul: Bristol // Dimitri From Paris & Horse Meat Disco) - Posted 2 years ago
first time using cashless wristband, money wasnt loaded on properly so had to ask the info staff to help,lost my extra credit because of this.then wasnt in knowledge that id need to keep it once i cut it off to arrange a refund so i cant get that either 🤣🤣
Helpful Report
(Detonate 2021 - CASHLESS VOUCHERS FOR TMP) - Posted 2 years ago
Some staff were a bit rude but other than that was perfectly fine.
Helpful Report
(Circus X Cream Presents Eric Prydz Sat 25th Sept Liverpool) - Posted 2 years ago
Buying the tickets is not a problem but waiting on refunds is when events are cancelled.
Helpful Report
(Glasgow Tigers Vs Plymouth Gladiators) - Posted 2 years ago
Liked not needing to take card but que for voucher was bigger than top up que
Helpful Report
(Spike Island - The Resurrection 2021 - CASHLESS VOUCHERS) - Posted 2 years ago
Very quick and easy process to take your money however not quite so fast to make a refund .
Helpful Report
(Glasgow Tigers Vs Plymouth Gladiators) - Posted 2 years ago
You should be allowed more time to checkout your basket. Ticket flew right back out to someone else whilst entering bank details.
Helpful Report
(Glasgow Tigers Vs Redcar Bears) - Posted 2 years ago
I always used to love ticket arena until how they handled the rolling loud situation. They became unreliable and an unfair ticket platform
Helpful Report
(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 2 years ago
It’s a bit complicated, once you’ve been on it needs to be easier to get your tickets sorted next time
Helpful Report
(Redcar Bears V Glasgow (Championship)) - Posted 2 years ago
I was shown that there was only third release tickets remaining at my time of buying solid grooves tickets, to then return to the website 15 minutes later, showing that second release tickets had in fact not sold out. Was a little disappointed as I got in early for tickets, and was made to pay an unnecessary £18 more in total than I should have at my time of buying.
Helpful Report
(Solid. Grooves - Bristol) - Posted 2 years ago
Adding a charge per ticket of an extra £1, is too much. £1 per transaction should be enough.
Helpful Report
(Wolverhampton V Ipswich - (Premiership)) - Posted 2 years ago
Fine so far, just like any other ticket provider. Never had ot deal with a refund or anything so can't comment on that; id say finding my tickets was a bit confusing as for some reason I couldn't find any booking confirmation emails.
Helpful Report
(Cirque Du Soul: Bristol // Day Party // Dan Shake, Bellaire) - Posted 2 years ago
Less than prompt return of money
Helpful Report
(Wolverhampton V Belle Vue - (Premiership)) - Posted 2 years ago
Ticket Arena is rated 4.6 based on 20,903 reviews