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Ticket Arena Reviews

4.6 Rating 20,902 Reviews
92 %
of reviewers recommend Ticket Arena
Company Reviews Questions Info
Read Ticket Arena Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Anonymous
Verified Buyer
“Never been pushed around so much”
Helpful Report
(The Superbull - Friday 4th March) - Posted 2 years ago
Mollie Jones
Verified Buyer
“I haven't recieved my tickets and the event is tomorrow night. I've emailed numerous times as you can't contact via phone.”
Helpful Report
(Bingo Lingo - Bristol) - Posted 2 years ago
Hi Mollie! I've looked into this for you and resent your tickets to your email. You can also find them attached the respoinse I sent to your query you sent in yesterday. Let me know if you need any more help. Thanks, Jimmy
Posted 2 years ago
Alicia Stoops
Verified Buyer
“Drinks are ridiculous prices! £10.50 for a vodka and coke! £7.50 for a shot! Won’t be returning x”
Helpful Report
(Motion X Dad Bod Boogie: Dan Shake, Ewan McVicar & More) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Anonymous
Verified Buyer
“Needs option to resale tickets if unable to attend. I lost £33”
Helpful Report
(Paul Alexander Presents THE ANNIVERSARY) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Lowell Bamforth
Verified Buyer
“I was not told I would need to keep my wristband in order to get a refund on remaining credit. Clever bastards”
Helpful Report
(BASSFEST NYE 2021 - CASHLESS CREDIT) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Anonymous
Verified Buyer
“I ordered the 50 pound voucher plus 5 pound credit but when the voucher was scanned onto my wrist I was only given 48 pound”
Helpful Report
(BASSFEST NYE 2021 - CASHLESS CREDIT) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Léo-Paul Dagallier
Verified Buyer
“Transaction fees too high”
Helpful Report
(Rakoon @Rockstore) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Luke Newton
Verified Buyer
“The interface between buying and setting up an account didn't work properly. Had the voucher sent to my email but my account I set up didn't have any purchase history. Had I wanted to reclaim unused credit this would have been impossible.”
Helpful Report
(CASHLESS VOUCHERS - Chibuku Presents Disclosure) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Anonymous
Verified Buyer
“took me hours to get tickets, kept getting them in my basket and then they'd disappear and show as sold out, then wait a bit and they'd reappear.”
Helpful Report
(Mitski) - Posted 2 years ago
Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.
Posted 2 years ago
Chris Tait
Verified Buyer
“Had a difficult time buying tickets and could not get any assistance. My son had to buy them for me in tge end.”
Helpful Report
(Summer Soul Series Part 1) - Posted 2 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and if you need help with your order we can look into this for you.
Posted 2 years ago
Anonymous
Verified Buyer
“Website always down”
Helpful Report
(Gate N°5 Terrace Party) - Posted 2 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.
Posted 2 years ago
Lazar Radonjić
Verified Buyer
“Wasn't able to get a refund for unused credit.”
Helpful Report
(Cashless Vouchers - Unum Festival 2021) - Posted 2 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.
Posted 2 years ago
Gareth Douglass
Verified Buyer
“There was some confusion over the allocation of the free tickets so I wrote to Ticket Arean and they never replied”
Helpful Report
(Bigfoot Festival 2021 (Moved From 2020)) - Posted 2 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.
Posted 2 years ago
Anonymous
Verified Buyer
“I had to try it couple of times until I could buy my ticket & didn’t receive a email in the beginning”
Helpful Report
(Cashless Vouchers - Unum Festival 2021) - Posted 2 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.
Posted 2 years ago
Adele Morris
Verified Buyer
“I didn’t receive my ticket I only got into the venue bye showing my bank statement and they had a list of people who had payed causing a slight hold up in the large queue to get in.”
Helpful Report
(Redcar Bears V Edinburgh Monarchs - SGB Championship League) - Posted 2 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.
Posted 2 years ago
Paul Stevenson
Verified Buyer
“Not really sure why I have to rate this. Havnt even been to the event yet or used the ticket so how can rate you. Hopefully I can still win the prize”
Helpful Report
(Sonny Fodera & Gorgon City Present Back To Love Bristol) - Posted 2 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.
Posted 2 years ago
Anonymous
Verified Buyer
“Desktop site is fine. The mobile site needs a lot of work for ease of navigation. We tried buying there first, each on separate phones. It's awkward and frustrating. So we switched to desktop and no problems.”
Helpful Report
(Jessie Ware) - Posted 3 years ago
Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.
Posted 2 years ago
Anonymous
Verified Buyer
“You never remind your customers about part payments, I then receive an email saying you’re about to cancel the payment because you’ve tried twice to take the money? This is all news to me, as a company you need to step up and remind people. Also being able to change the date of payment would be so beneficial.”
Helpful Report
Posted 4 years ago
Benjamin Lemacon
Verified Buyer
“je n'ai toujours pas mes billets”
Helpful Report
(Japan Tours Festival 2020) - Posted 4 years ago
Anonymous
Verified Buyer
“Couldn’t use Apple Pay”
Helpful Report
(Sciences Vs Arts 2020 - Bristol) - Posted 4 years ago
Ticket Arena is rated 4.6 based on 20,902 reviews
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