Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

“I can't make a reservation because I leave just one??? And then I can't to assisst with my family when the seat is free? I disagree with this policy Create account proccess didn't work ok, system was briken and I had ti make it 2 times, spend time. Thank you in advance”

Helpful Report

(Cirque Du Soleil Presents Vitori (Matinee Show)) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I understand there had to be a waiting list, but everytime I’d switch to paying monthly and the regular tickets it took so long to the point that certain tickets were sold out. If I knew that action would’ve cost me that much time and money I would’ve never done it.”

Helpful Report

(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I tried to book the tickets on my Laptop and the checkout page wasn't working. I tried to book the tickets on my Samsung tablet and it wasn't working. I ended up purchasing the tickets on my phone after wasting 20 minutes trying to purchase the tickets before the price went up for Afronation.”

Helpful Report

(Afro Nation Portugal 2020) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“The security process continuously denied my card until today”

Helpful Report

(Afro Nation Ghana 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Very bad customer service”

Helpful Report

(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Clunky, unclear”

Helpful Report

(Cirque Du Soleil Presents Vitori (Matinee Show)) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I liked that everything was clear, no difficulties with booking.. but you have to finish in a certain time and that was a little short. Thats all ! :)”

Helpful Report

(Afro Nation Portugal 2020) - Posted 5 years ago

“Kept sending me to different url. It was giving me anxiety”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I believe the server was slow which made everything take longer than it should have. And the prices were ridiciously high along with that there was too much fees going on.”

Helpful Report

(Afro Nation Portugal 2020) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“It took far too long to get tickets. I was in the queue for about 20 minutes.”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“website go down, my queue was lost”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I was on the website before 9am but couldn’t buy the early bird tickets because they were sold out...but my sister managed to buy them after I had made my purchase. Not good”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Call abra cadabra and mostack to act plss”

Helpful Report

(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“While trying to pirchase tickets for afronation on 28th of November, the website crashed as it was my turn in the queue. While making payment, the price i was attempting to making for became sold out and yet it still stated early bird tickets were avaialble. I had no option but to purchase 1st release general admission. Fix up!!”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“That "in a queue" BS is not the one! I had to lie there for 20 mins waiting to be redirected just to find the Super Early Bird tickets sold out - even though I was on the page 10 mins before it even went live. Also if I press an option, e.g. Early Bird Ticket, and I go to pay and it keeps taking me back to the same page because it's sold out, that needs to be clearer.”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I was confused about the early bird and super eary bird tickets .”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“It took me four times to be able to get the booking to go through.”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“langzaam met pagina laden”

Helpful Report

(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

Thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“I was in the queue waiting 15 minutes, then they gave me 8 minutes and I couldn’t complete it in the time given. So they put me back in the queue and I had to go and pay and it was more expensive.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Was on 2nd release for Afronation 2020 then it took me out of it and I had to wait again then paid for third release which was more expensive”

Helpful Report

(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

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