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Ticket Arena Reviews

4.6 Rating 20,902 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 5 star review on 7th January 2022

Ticket Arena 5 star review on 1st October 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They should improve their response time”

Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Lack of information”

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“I was trying to buy the presale ticket which is 150£ and your site was not accepting my card so I lost my opportunity for that ticket and had to pay 199£”

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“I had a problem with the payment and I loss the turn to buy the tickets and I have to buy the 2nd release.”

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Bad organization”

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Buuged website”

Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“It was hard to get tickets and while I was purchasing the early bird ticket the page update and I lost them.”

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“had a lot of trouble with the payment options”

(Rolling Loud 2020 | Presale VIP Tickets) - Posted 4 years ago

“Can’t find anything about disability tickets”

(Southport Weekender Festival 2020 | Presale) - Posted 4 years ago

“Messages are not in french !”

(Japan Tours Festival 2020) - Posted 4 years ago

“En tant que français, votre plateforme n'est ni intuitive ni bien traduite. Je pense qu'il faut tout revoir et vous assurer de la cohérence des informations entre les différents écrans.”

(Afro Nation Portugal 2020) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“As an away supporter I found it irritating to have to register on a site I may never use again to buy tickets for a match at a football ground I may never visit again. Obviously this is the football club’s fault for using you, not yours for having your system. But they haven’t asked my opinion.”

(Harrogate Town Vs Yeovil Town (AWAY TICKETS)) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Not very impressed they give a ticket price then add on 10% for so called admin why not just give the true price and why does one ticket cost £6.00 admin and another ticket which is more expensive costs £10.00 admin surely the cost is the same I.e send an email”

(Bigfoot Festival 2020 | Friend Weekender Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“No mention of when I might get my ticket just an order ID.”

(Bigfoot Festival 2020 | Friend Weekender Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Extremely frustrating as the system repeatedly crashes and took very long to process. It took many attempts before I could finally purchase a ticket”

(Afro Nation Portugal 2020 | Pre Sale) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Hi there I was in the process of paying when it went round and round for 15 minutes, then completely threw me out so I had to start the process again - unsure if the first payment had gone through or not. Anyway, second time was fine and I've only been charged once.”

(Southport Weekender Festival 2020 | Presale) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“order didnt show and had to call customer services”

(Southport Weekender Festival 2020 | Presale) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Not enough guidance on what each option means.”

(Cirque Du Soul: Bristol // The Road To El Dorado Festival) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“I can understand it is busy when certain tickets go on sale however I was on the same page for an hour as the site had crashed”

(5 Years Of The Forest | 09.05.20) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Crashed every minute. Declined cards for no reason”

(5 Years Of The Forest | 09.05.20) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

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Ticket Arena is rated 4.6 based on 20,902 reviews