Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

“Bof : impossible d'acheter des billets sans créer de compte et je n'ai pas reçu l'email de confirmation de la commande.”

Helpful Report

(Japan Tours Festival 2020) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“It says scannable e ticket but when it came it said I have to print!?!? I don’t have a printer!!! Needs to be much much clearer. And it has a bar code on it so what a waste of paper.”

Helpful Report

(Harrogate Town Vs Wrexham (HOME TICKETS)) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Ordered tickets to e-mail got survey but no tickets yet,!!”

Helpful Report

(Harrogate Town Vs Wrexham (AWAY TICKETS)) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“sélectionner les places ok créer un compte et rentrer les info de CB sur la meme page ? hum moins fun et une fois validé le site qui plante, recharger la page, sans savoir si le paiement est validé et rien à faire entendre pour relancer un achat après, du changer de moteur de recherche. (après peut-être que le bug est venu de chez moi j'ai mis firefox de coté et réussi à valider le paiement via opéra) j'aurais aimé une proposition de paiement par paypal (après la confirmation de paiement par sms de ma banque était rassurante) et le mail reçu dans la foulée pour venir vous noter est en anglais :/”

Helpful Report

(Japan Tours Festival 2020) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“I had difficulties logging in; everytime I tried, I was told I put the wrong password. I asked for a reset, I put the "reset password" provided, but it said "wrong password" again. Also, when I tried to complete my order, the screen freeze, doing this everytime for some hours in a row. I'm not sure why this happened, but it wasted my time and patience. I hope it will not happen again”

Helpful Report

(Free Rave - The Rise Of The Rave) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“No contact support, tickets not arrived, caused stress”

Helpful Report

(Jacquees Live In Concert) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Non acceptance of Canadian credit cards”

Helpful Report

(Afro Nation Ghana 2019) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Site kept crashing and wouldn’t process my payment so had to do several attempts”

Helpful Report

(KISSTORY NYE) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Payment/ check-out process was a pain. Had to restart laptop to clear cookies because ticket payment page wouldn't load on a subsequent attempt. Verification time kept counting down even when transaction had been approved offline via mobile money. After that it took a while to still process. I was generally in fear that I had been charged and ticket wouldn't be issued because there was such a delay. Prior to all this, ticket sales had been closed online earlier in the day and offline locations advertised never had event tickets.”

Helpful Report

(Afro Nation Ghana 2019) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“For some reason it put the name of my ticket as Darren muguiyi and my name is Jack pope and I tired logging into the app and it doesn’t work.”

Helpful Report

(Souped Up - London) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Would rather have received tickets in an e-mail as opposed to a web link on a text. It made the back end of the process more difficult than necessary!”

Helpful Report

(Boreham Wood FC Vs Barnet Away Tickets) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Buying via your online platform was a very cumbersome process and not as smooth as other online platforms i have used before. Also contacting your online support team was a challenge as most of my queries received somewhat automated responses. I was only able to get my issues sorted out after several days.”

Helpful Report

(Afro Nation Ghana 2019 Early Bird General Admission Final Payment) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Doesn’t work properly on mobile”

Helpful Report

(Detonate Drum & Bass Alldayer: Wilkinson, Dimension + More) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Really hard to use and have ended up making multiple purchases, due to tickets not turning up in my email”

Helpful Report

(Student Saturdays) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Won’t add to my Apple Wallet”

Helpful Report

(A.M.C Presents Energy) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Price appears in euros but payment is in pound”

Helpful Report

(Afro Nation Portugal 2020) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Got there in the end - quite long winded tho”

Helpful Report

(COMEDY SESSIONS - Saturday 7th Dec) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“Il vostro sito mostra pagina bianca quando vado per comprare i biglietti con Chrome. Ho dovuto farlo dal telefono. Inoltre una volta acquistato e con il codice non posso aggiungere il biglietto al mio account e visualizzarlo tra "i miei biglietti"... Potete sicuramente fare meglio... Ciao”

Helpful Report

(Cirque Du Soleil Presents Vitori) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“I had to go back to each even to check for tickets, it should be an easier way to be able to check for the other dates availability versus needing to go back 3/4 steps.”

Helpful Report

(Cirque Du Soleil Presents Vitori (Matinee Show)) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

“The process wasnt smooth at all”

Helpful Report

(Afro Nation Portugal 2020 | Payment Plan) - Posted 4 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 4 years ago

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