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Ticket Arena Reviews

4.6 Rating 20,902 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 5 star review on 7th January 2022

Ticket Arena 5 star review on 1st October 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unhelpful didn’t respond to my emails. Didn’t answer the phone or provide a suitable phone number onljne”

(In The City Wristband - Lincoln Freshers Week 2021) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Didn’t reply to me when I told you I couldn’t get my money back off my wrist band. Absolutely awful service”

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Bought tickets, didn't get in because you oversold. Ruined my 21st. Cheers.”

(Free Rave - DOUBLE WAREHOUSE SPECIAL) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Didn’t use voucher. I emailed twice to try and get a refund however no one bothered to reply.”

(Hide & Seek Festival 2021 - CASHLESS VOUCHERS) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“QR never came through on ticket so was not possible to redeem credit. Phones switched off on customer service and not responding to emails. Opened fraud case with my bank.”

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“We spoke with a mangers. They said us they refund the money because we bought another ticket. But we never had the refund.”

(Week 9: Ziggy Vs Pocci) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Wasn’t pleased with the cashless voucher idea, makes buying things a hassle, had to go and top up every time and couldn’t see how much funds I had left, what’s wrong with just using contactless? Made the festival less enjoyable.”

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Absolutely shocking service. Website doesn’t work. No customer support. Embarrassing”

(Detonate Festival 2021 - Rep Sale) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“The prices of the drinks were ridiculous and I definitely will not be buying one next time.”

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Bad costumer service”

(90's Fest 2021 Cashless Vouchers) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“I received no email regarding a refund request for rolling loud Portugal or any communication at all. After the event was postponed to 2021 there was no communication after this didn’t go ahead. I am now being told there was a refund request form that was not communicated? I have requested a refund multiple times over email. Why wouldn’t they communicate this. To be honest I won’t be purchasing tickets through ticket arena again. They changed their terms and conditions after payment and have proceeded to take customers money after that.”

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“The worst company I have ever dealt with- told me my ticket was valid and when got to the event it wasnt Hardly ever answers emails Lies and says have chatted when havent”

(BeachJam 2020) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Can’t get a refund”

(FRIDAY NIGHT PRE PARTY: JUNGLE FEVER) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Absolute rip off. Was unable to buy more than one date at a time (for a set of 4 workout sessions) so was charged your extortionate booking fee 4 time! 0 stars.”

(HIIT THE FLOOR - Drum & Bass Workout Class) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Been trying for days to reset password to get a refund on money not spent. System doesn't generate a mail and nobody and I just get an automated mail when I query.”

(Spike Island - The Resurrection 2021 - CASHLESS VOUCHERS) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“AWFUL AWFUL company. Don’t buy your tickets from here and definitely don’t speak to their customer service team. Nasty people with nasty morals. You will be losing out on money and no one is willing to help. Anything for them to make a few quid.”

(DJ RUSSKE Presents LOCKDOWN OVER PARTY) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Poor. We was understanding that we was buying a table to watch England and not just drinks package. Poor labelling on what you was selling. Very disappointed.”

(Lincoln Fanzone | Euro 2020 Semi Final | England Vs Denmark) - Posted 2 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Why should I have to pay more for a text message when it clearly doesn't even state what I'm paying for and what the text message does. Took a while for refund to be back in my account. Wouldn't use ticket arena unless I have no other choice.”

(Redcar Bears V Kent Kings - SGB Championship) - Posted 2 years ago

Hi Paul, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Crahses and sign up form blocked out from registering”

(Motion X Dazed: Welcome Back Rave) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this!

Posted 2 years ago

“Wank venue, wank seats and wank drink service”

(It's Coming Home! ENG Vs UKR Quarter Final - Leeds' Biggest Live Screening At Beaver Works) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can contact the venue to help you with this.

Posted 2 years ago

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Ticket Arena is rated 4.6 based on 20,902 reviews