Login

Start Free Trial Are you a business? Click Here

Ticket Arena Reviews

4.6 Rating 20,906 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

Write Your review

Tell us how Ticket Arena made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ticket Arena 1 star review on 13th May 2025

Ticket Arena 1 star review on 13th May 2025

Ticket Arena 5 star review on 7th January 2022

Ticket Arena 5 star review on 1st October 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor double and triple charged for one drink and had no way of knowing til I ran out of money on my wristband!! Shocking and appalling”

Helpful Report

(Chibuku X WAH Presents Chase & Status (DJ Set) Liverpool October 2021 - CASHLESS VOUCHERS) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“The event wasn’t good, the ticket was overpriced for what it was, all in all not worth”

Helpful Report

(Union Tuesday's At Home // THE CIRCUS // 12th Oct) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Stole my money!! Charged me for a ticket they didn’t even give me and said payment failed.”

Helpful Report

(Jello, Pepper & Nikky | All Night Long) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Tried to buy disabled tickets but had to phone, but there phone numbers are not working, so emailed but never got a reply. Not the next service I have ever received.”

Helpful Report

(The Coral) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Unhelpful didn’t respond to my emails. Didn’t answer the phone or provide a suitable phone number onljne”

Helpful Report

(In The City Wristband - Lincoln Freshers Week 2021) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Didn’t reply to me when I told you I couldn’t get my money back off my wrist band. Absolutely awful service”

Helpful Report

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Bought tickets, didn't get in because you oversold. Ruined my 21st. Cheers.”

Helpful Report

(Free Rave - DOUBLE WAREHOUSE SPECIAL) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Didn’t use voucher. I emailed twice to try and get a refund however no one bothered to reply.”

Helpful Report

(Hide & Seek Festival 2021 - CASHLESS VOUCHERS) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“QR never came through on ticket so was not possible to redeem credit. Phones switched off on customer service and not responding to emails. Opened fraud case with my bank.”

Helpful Report

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“We spoke with a mangers. They said us they refund the money because we bought another ticket. But we never had the refund.”

Helpful Report

(Week 9: Ziggy Vs Pocci) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Wasn’t pleased with the cashless voucher idea, makes buying things a hassle, had to go and top up every time and couldn’t see how much funds I had left, what’s wrong with just using contactless? Made the festival less enjoyable.”

Helpful Report

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Absolutely shocking service. Website doesn’t work. No customer support. Embarrassing”

Helpful Report

(Detonate Festival 2021 - Rep Sale) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“The prices of the drinks were ridiculous and I definitely will not be buying one next time.”

Helpful Report

(CASHLESS VOUCHERS - Forbidden Forest 2021) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Bad costumer service”

Helpful Report

(90's Fest 2021 Cashless Vouchers) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“I received no email regarding a refund request for rolling loud Portugal or any communication at all. After the event was postponed to 2021 there was no communication after this didn’t go ahead. I am now being told there was a refund request form that was not communicated? I have requested a refund multiple times over email. Why wouldn’t they communicate this. To be honest I won’t be purchasing tickets through ticket arena again. They changed their terms and conditions after payment and have proceeded to take customers money after that.”

Helpful Report

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“The worst company I have ever dealt with- told me my ticket was valid and when got to the event it wasnt Hardly ever answers emails Lies and says have chatted when havent”

Helpful Report

(BeachJam 2020) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Can’t get a refund”

Helpful Report

(FRIDAY NIGHT PRE PARTY: JUNGLE FEVER) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Absolute rip off. Was unable to buy more than one date at a time (for a set of 4 workout sessions) so was charged your extortionate booking fee 4 time! 0 stars.”

Helpful Report

(HIIT THE FLOOR - Drum & Bass Workout Class) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Been trying for days to reset password to get a refund on money not spent. System doesn't generate a mail and nobody and I just get an automated mail when I query.”

Helpful Report

(Spike Island - The Resurrection 2021 - CASHLESS VOUCHERS) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“AWFUL AWFUL company. Don’t buy your tickets from here and definitely don’t speak to their customer service team. Nasty people with nasty morals. You will be losing out on money and no one is willing to help. Anything for them to make a few quid.”

Helpful Report

(DJ RUSSKE Presents LOCKDOWN OVER PARTY) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

«
1
2
3
4
5
»

Ticket Arena is rated 4.6 based on 20,906 reviews