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Ticket Arena Reviews

4.6 Rating 20,902 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 5 star review on 7th January 2022

Ticket Arena 5 star review on 1st October 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was no clear address on the ticket also when finely find the address in cineword cinema in Wembley outlet , there was nothing there , We had to ask manager and showed our tickets but he was shocked as no such an event existed, I tried send a complain a few times but unfortunately I didn’t get any email back or help, very disappointed with your service and most un trusted websites , they phone always goes to answer machine and not anybody responsible”

(Iraq Vs Iran) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can help you with this as we have serviced customers with this issue already.

Posted 2 years ago

“Ticket areana must get back to their customers in a faster time .... It took yous 48 hours to get back to me .... I was starting to worry that I would've missed the gig by the time yous replied to my email”

(FIM GP Qualifier) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Dark pattern hell”

(DATKID & ILLINFORMED ALBUM LAUNCH) - Posted 2 years ago

“Customer service terrible, I need to get a refund on my ticket and I am unable to I have explained my issue and answered numerous questions only to be fobbed off.”

(UKG Brunch - Birmingham) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Money from cashless were never returned!! I actually wrote unum festival on instagram multiple times to report about the problem and they never bother to reply or return the money! This is how costumers are stolen!!”

(Cashless Vouchers - Unum Festival 2021) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“I am waiting for money from them and still no answer!”

(Cashless Vouchers - Unum Festival 2021) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Did dot reply. When I contacted them about a refund on a ticket i had purchased for my girlfriend. She was not able to attend the event. As she had to self isolate for 8 days.”

(Redcar Bears V Edinburgh Monarchs - SGB Championship League) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Too many details required”

(Redcar Bears V Edinburgh Monarchs - SGB Championship League) - Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Absolutely horrible! will not issue the Wristband Refund!”

Posted 2 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“we can even log in our accounts u dam scammers, refusing to refound ppl and no answering to our questions”

Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Customer support absent. Log in doesn’t work, bought tickets but no way to manage them. So useless. Will never use them again. Be aware.”

Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“HORRIBLE!!!!!”

(Afro Nation Portugal 2020 | Payment Plan) - Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Terrible raves these guys are passed it. Mc wicked should put down the mic absolutely pants.”

Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“I didn’t receive a confirmation email but I sent my proof of payment. Instead of offering their assistance and a one-off GWG they refuse to refund me as I missed the deadline. Even though I don’t have a confirmation email with all of the details? Poor service”

(5 Years Of The Forest | 12.09.20) - Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“No devuelven el dinero para rolling loud portugal, cambiando el cartel, los días de festival y aplazándolo 1 año, poca y mala información”

Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“No information whatsoever”

(Rolling Loud 2020 | VIP Tickets) - Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Putting deadlines on a refund for an event that’s cancelled for the foreseeable is silly. Not everyone checks their email regularly.”

(Hospitality Returns To The Dock 2020) - Posted 3 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 2 years ago

“Não tenho condições para ir ao evento que foi alterado de ANO, e até agora ninguém me devolveu o dinheiro! Péssimo atendimento! Encomenda nº9762400”

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Appalling service been waiting on a refund since July! Nobody messages me back and I’m still owed £170 refund for an event they got cancelled through no fault of my own!!!”

(Ibiza Classical) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“No contact, no help, no information! The worst company I have ever bought tickets from! AN 2020 was cancelled and the only information that was given was a chance to sell my tickets! I tried to explain I can’t make the festival but on numerous occasions was met with an automatic email response. No contact number no nothing!!!!! Absolutely disgusting”

Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

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Ticket Arena is rated 4.6 based on 20,902 reviews