Login

Start Free Trial Are you a business? Click Here

Ticket Arena Reviews

4.6 Rating 20,906 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

Write Your review

Tell us how Ticket Arena made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ticket Arena 1 star review on 13th May 2025

Ticket Arena 1 star review on 13th May 2025

Ticket Arena 5 star review on 7th January 2022

Ticket Arena 5 star review on 1st October 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Putting deadlines on a refund for an event that’s cancelled for the foreseeable is silly. Not everyone checks their email regularly.”

Helpful Report

(Hospitality Returns To The Dock 2020) - Posted 4 years ago

Hi, I'm sorry to hear about that. Please drop us an email on support@ticketarena.co.uk and we can see what we can do to help you with this.

Posted 4 years ago

“Não tenho condições para ir ao evento que foi alterado de ANO, e até agora ninguém me devolveu o dinheiro! Péssimo atendimento! Encomenda nº9762400”

Helpful Report

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Appalling service been waiting on a refund since July! Nobody messages me back and I’m still owed £170 refund for an event they got cancelled through no fault of my own!!!”

Helpful Report

(Ibiza Classical) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“No contact, no help, no information! The worst company I have ever bought tickets from! AN 2020 was cancelled and the only information that was given was a chance to sell my tickets! I tried to explain I can’t make the festival but on numerous occasions was met with an automatic email response. No contact number no nothing!!!!! Absolutely disgusting”

Helpful Report

Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Gestion des remboursements horrible. Billet acheté en mai encore en discussion (septembre) pour me faire rembourser un festival qui a été annulé. Les termes et conditions ne sont pas clairs et précis.”

Helpful Report

(Afro Nation Portugal 2020) - Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“J envoi des mails je n’ai aucune réponses”

Helpful Report

Posted 4 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Handling of rolling loud situation was appalling. Ripping off their customers.”

Helpful Report

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 5 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Poor customer service.”

Helpful Report

(Tranzmission 2020 | Presale) - Posted 5 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Don’t stick to your terms and conditions regarding events being cancelled or rescheduled and instead you just pass it on to the organisers”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Terrible I wouldn’t ever purchase ticket via this company ever again. Refunded to refund disgusting”

Helpful Report

(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“The form of contact was unhelpful and indirect. a chat line will be helpful to discuss issues.”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“Will never purchase another ticket through this again platform after they won’t give refunds for rollingloud or afronation. Just remember the next time you think about buying from ticket arena, that they didn’t care about your life or whatever circumstances you were in during the corona virus crisis. Just remember that the owner of this company was sitting good with his feet up and your money in the bank. I can’t even write how I feel about this company properly, but I would defo sit and watch this company go down the drain with a big bag of popcorn.”

Helpful Report

(Rolling Loud 2020 | VIP Payment Plan Tickets) - Posted 5 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 3 years ago

“No realizan devoluciones de los importes ante cancelaciones/aplazamientos de festivales.”

Helpful Report

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 5 years ago

“Poor customer service when you buy your ticket you are not allowed to sell them. Now the festival is cancel they telling me I can resell my ticket the company is a joke”

Helpful Report

(Rolling Loud 2020 | VIP Tickets) - Posted 5 years ago

“I want my money back for afronation 2020 that has been cancelled”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“I have not received my tickets, and I asked for a refund and did not get one. 1 star.”

Helpful Report

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 5 years ago

“Because afroNATION is a FRUADDD”

Helpful Report

(Afro Nation Portugal 2020 | Pre Sale) - Posted 5 years ago

“I have tried on multiple occasions to either refund or cancel a payment plan on tickets but i have been directed to ticket plan who argued that it was ticket arena's responsibility to resolve this issue. This has happened twice now...”

Helpful Report

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 5 years ago

“wont give me a refund”

Helpful Report

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 5 years ago

“Unfair that you are unable to sell tickets if you can no longer attend events”

Helpful Report

(Hospitality On The Beach 2020 | Payment Plan) - Posted 5 years ago

«
1
2
...
3
4
5
6
7
»

Ticket Arena is rated 4.6 based on 20,906 reviews