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Ticket Arena Reviews

4.6 Rating 20,902 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 5 star review on 7th January 2022

Ticket Arena 5 star review on 1st October 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th July 2021

Ticket Arena 5 star review on 29th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gestion des remboursements horrible. Billet acheté en mai encore en discussion (septembre) pour me faire rembourser un festival qui a été annulé. Les termes et conditions ne sont pas clairs et précis.”

(Afro Nation Portugal 2020) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“J envoi des mails je n’ai aucune réponses”

Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Handling of rolling loud situation was appalling. Ripping off their customers.”

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Poor customer service.”

(Tranzmission 2020 | Presale) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Don’t stick to your terms and conditions regarding events being cancelled or rescheduled and instead you just pass it on to the organisers”

(Afro Nation Portugal 2020 | Pre Sale) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Terrible I wouldn’t ever purchase ticket via this company ever again. Refunded to refund disgusting”

(Afro Nation Portugal 2020 | Payment Plan) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“The form of contact was unhelpful and indirect. a chat line will be helpful to discuss issues.”

(Afro Nation Portugal 2020 | Pre Sale) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“Will never purchase another ticket through this again platform after they won’t give refunds for rollingloud or afronation. Just remember the next time you think about buying from ticket arena, that they didn’t care about your life or whatever circumstances you were in during the corona virus crisis. Just remember that the owner of this company was sitting good with his feet up and your money in the bank. I can’t even write how I feel about this company properly, but I would defo sit and watch this company go down the drain with a big bag of popcorn.”

(Rolling Loud 2020 | VIP Payment Plan Tickets) - Posted 3 years ago

Hi, I'm really sorry to hear that you've had a bad experience with us. If your issue still persists, we'd be happy to look into this for you if you email us your Order ID at support@ticketarena.co.uk. Please do not hesitate to get in touch.

Posted 2 years ago

“No realizan devoluciones de los importes ante cancelaciones/aplazamientos de festivales.”

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 4 years ago

“Poor customer service when you buy your ticket you are not allowed to sell them. Now the festival is cancel they telling me I can resell my ticket the company is a joke”

(Rolling Loud 2020 | VIP Tickets) - Posted 4 years ago

“I want my money back for afronation 2020 that has been cancelled”

(Afro Nation Portugal 2020 | Pre Sale) - Posted 4 years ago

“I have not received my tickets, and I asked for a refund and did not get one. 1 star.”

(Rolling Loud 2020 | Presale General Admission Tickets) - Posted 4 years ago

“Because afroNATION is a FRUADDD”

(Afro Nation Portugal 2020 | Pre Sale) - Posted 4 years ago

“I have tried on multiple occasions to either refund or cancel a payment plan on tickets but i have been directed to ticket plan who argued that it was ticket arena's responsibility to resolve this issue. This has happened twice now...”

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

“wont give me a refund”

(Rolling Loud 2020 | General Admission Payment Plan Tickets) - Posted 4 years ago

“Unfair that you are unable to sell tickets if you can no longer attend events”

(Hospitality On The Beach 2020 | Payment Plan) - Posted 4 years ago

“Haven’t been sent my tickets”

(Brooklyn Zoo // SATURDAY £5 RAVE) - Posted 4 years ago

“Confusing ticket email details! Literally can’t find an account or ticket anywhere!”

(The Blast Presents // Chase & Status Dj Set + Support) - Posted 4 years ago

“Je n'ai pas reçu le mail de confirmation de mon achat, je n'ai donc pas pu présenter mon ticket à l'accueil de l'événement.. Minable, vraiment.”

(Japan Tours Festival 2020) - Posted 4 years ago

“Worst company ever”

Posted 4 years ago

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Ticket Arena is rated 4.6 based on 20,902 reviews