Ticketmaster Reviews

1.5 Rating 261 Reviews

12 %

of reviewers recommend Ticketmaster

Company Reviews

Questions

Metrics

1.5

Based on 261 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Ticketmaster deliver?

Helpful Report

(1 month ago)

Ticketmaster delivers items by Postal Service.

Helpful Report

(1 month ago)

0.00%

Industry Average

“ Ordered some tickets and paid for the delivery of the tickets, was told they would arrive 3 days before the gig. ”

- Anonymous

“ Simply it’s like buying a 55-inch TV and receiving a 30-inch upon delivery because they realized the value of 55-inch was too big for the price. ”

- Jesse

Ticketmaster Reviews

Delivery - Slow