Ticketmaster Reviews

1.5 Rating 259 Reviews
12 %
of reviewers recommend Ticketmaster
1.5
Based on 259 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ticketmaster 1 star review on 23rd February 2024
Anonymous
Ticketmaster 1 star review on 23rd February 2024
Anonymous
Ticketmaster 1 star review on 9th February 2024
Elaina
Ticketmaster 1 star review on 9th February 2024
Elaina
Ticketmaster 1 star review on 28th August 2023
Anonymous
Ticketmaster 1 star review on 28th August 2023
Anonymous
Ticketmaster 1 star review on 8th May 2023
Vladimir Kolchanov
15
Anonymous
Anonymous  // 01/01/2019
I ordered tickets to an event on the day the tickets were released, ticketmaster issued a promise that my tickets would arrive no later than 5 days before the event. My event is now in two days and my ticket still has not arrived. I’ve emailed them loads over the last three days and have been furiously trying to get their attention on twitter but to no avail. They don’t have a phone number I can call either on the site, I found one elsewhere but it was not a free number and I’m not gonna pay to call. I finally got some help this morning but it’s so close to the event, this whole situation was seriously stressful and they seem to have an issue with communication. This could have been handled much better !
Helpful Report
Posted 4 years ago
Biglietti per Disneyland ad un prezzo poco più basso, Ma ti permette di comprarli all'ultimo minuto
Helpful Report
Posted 6 years ago
Ticketmaster is rated 1.5 based on 259 reviews