Tiertime Reviews

4.74 Rating 835 Reviews
95 %
of reviewers recommend Tiertime
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
97%
accurate and undamaged orders
95%
Customer Service
communication channels
Email, Live Chat
queries resolved in
6 - 12 Hours
customer service
4.62 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Kind and understood the problem immediately.
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Posted 3 weeks ago
Réponse rapide.
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Posted 3 weeks ago
Support team is very knowledgeable and responds quickly.
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Posted 3 weeks ago
Fast response to my request , and also fast feed back upon my questions , very nice post sales and customer service, thanks
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Posted 3 weeks ago
Very good service
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Posted 3 weeks ago
Although the information provided in the original reply was redundant (I had already stated that I had done what was suggested prior to my query), the response to my reply was much appreciated. I have used TierTime's support service only a couple of times, and each contact has been courteous, direct, and prompt.
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Posted 3 weeks ago
Fast response. Thanks
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Posted 3 weeks ago
Cloris Zhang was extremely helpful; thank you!
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Posted 4 weeks ago
Thank you for your attention.
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Posted 4 weeks ago
Very friendly and kind
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Posted 4 weeks ago
It is a difficult device to use because it is possible to make many mistakes and even likely that the user will make those mistakes. There is nothing to guide the user and prevent certain mistakes. Leveling the bed is one and accessing Wi-Fi is another. the menus are just ridiculous and they challenge The user unnecessarily.
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Posted 4 weeks ago
Very good service.
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Posted 1 month ago
Fast response and fast delivery of replacement parts. Thank you =)
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Posted 1 month ago
'Thin Wall' setting corrected the small text print omission issue - thanks again Cecelia!
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Posted 1 month ago
Excellent service.
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Posted 1 month ago
very well, I am very satisfied
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Posted 1 month ago
I am sure that I will need more documentation later. In addition to the user manual such as dealing with 3-D printing and up studio. Any references would be helpful or any books that I might buy.
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Posted 1 month ago
kindly dump up :-)
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Posted 1 month ago
Everything went great.
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Posted 1 month ago
It was OK. Self explanatory and arrived just in short time.
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Posted 1 month ago
Tiertime is rated 4.74 based on 835 reviews