Tiertime Reviews

Name: Tiertime
Rating: 4.75

4.8 Rating 1,707 Reviews

95 %

of reviewers recommend Tiertime

4.8

Based on 1,707 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024

Tiertime 5 star review on 29th December 2023

D Kautz

Tiertime 5 star review on 8th February 2023

Tiertime 5 star review on 26th October 2022

C Heimerl

Tiertime 5 star review on 23rd February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could have been a little faster but overall great answer. Thanks again can't wait for the product.”

Helpful Report

Posted 1 year ago

“Fannie answered in a timely manner though I still have not gotten shipping information from you”

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Posted 1 year ago

“Thanks, Steve”

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Posted 1 year ago

“Support gave a quick response and helped solving the printing issues.”

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Posted 1 year ago

“A Tiertime representative did get back to me with a solution to my problem. The issue was solved fairly quickly.”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Good job!”

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Posted 1 year ago

“I worked through the problem, Thanks”

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Posted 1 year ago

“Thank you for your support in answering my questions. Faster response time, or a guide to when this would likely be, would be more helpful.”

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Posted 1 year ago

“The support staff took over half a month to get back to me but when they finally did get in contact with me they were helpful and helped me solve my problem.”

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Posted 1 year ago

“I don't like that you have basically forced me to give feedback to stop receiving emails. Also wish there was newer software for my older printer. Otherwise it went well.”

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Posted 1 year ago

“Why? I can't accept my account”

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Posted 2 years ago

“Very friendly and willing to help.”

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Posted 2 years ago

“Good. Thank you”

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Posted 2 years ago

“The time it took to respond and to correctly identify the problem was to long.”

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Posted 2 years ago

“A little frustrating that the printer was not in stock, and took 20 some days to arrive. However I did greatly appreciate the customer service’s response time and honesty. In the end it was a smooth process, and I’m extremely happy with the performance of the Upbox +. Would highly recommend.”